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Is it time to recruit help?

What makes a great travel advisor? Someone who’s confident, well-informed, up on trends, well-travelled.

Independent Insights – Know what needs to happen on any client file, in any situation

This is not an article about time management. But it’s worth your time to read it.

2020 National Travel Agent Survey is now live; agents invited to take part

Agents can now take part in the 2020 National Travel Agent Survey. Offered by Rob Glennie & Associates, the survey covers a broad spectrum of agents, giving an expanded picture of the retail sector of the Canadian travel industry and increasing the value of the survey for agents, suppliers, tourist boards and the industry.

Agents with Nexion, TTAND, Vision share their strategies for client budget roadblocks

Even before all the January credit card bills, 51% of Canadians said they weren’t planning a winter vacation for 2019-2020, and 66% blamed a lack of budget. So what’s a travel agent to do?

Sandals STAR Awards gala a special night for home-based agents

Home-based agents shone brightly at Sandals Resorts’ 18th annual STAR Awards.

Specialize your way to success

It can be tough, being that person at the desk by the entrance of a travel agency. One minute you’re being asked for Cancun, next it’s the Galapagos, and the next time it’s for advice on travel insurance.

Should changing host agencies be one of your New Year’s resolutions?

The holidays are almost here and it is always a crazy time for everyone – but especially for travel agents who have clients travelling, and others who want to get away last minute, adding to the pre-Christmas rush.

Having the right tools key to home-based agent success: Friisdahl

Many agents – and some smaller agencies – are taking the leap to become home-based and are looking for the right host agency to support them.

Independent Insights – Change is Good

Our emotional reaction when we hear change is coming in the workplace depends on a number of factors: Is the change expected?

Got 5 minutes? Here are 5 ideas

There’s only one thing that we all have exactly the same amount of: time. But so often it slips past with nothing accomplished. Find yourself sitting on hold with a supplier? Waiting for a webinar to start? Here are some fun ways to keep productive and successful with as little as five minutes.

NEWS

Tsunami warning issued following earthquake off Cuba, Jamaica

Earthquake-strikes-Cuba-and-Jamaica-tsunami-warning-issued

The U.S. Geological Survey says a powerful magnitude 7.7 earthquake struck south of Cuba and northwest of Jamaica...

The strength in numbers: 7 tips from industry experts on how to sell groups

The-strength-in-numbers-Tips-from-industry-experts-on-how-to-sell-groups

One of the fastest growing sports in North America is one that you may have never even heard of. But if Toronto-based...

Air Canada waives change fees for Beijing and Shanghai flights

US-others-prepare-evacuations-as-virus-spreads-from-China

The United States and several other nations prepared Tuesday to airlift citizens out of a Chinese city at the centre of...

Orla Killeen promoted to Sales Executive at Royal Irish Tours

Just over a year after her big move to Canada from Ireland, Orla Killeen is starting the new decade with a brand new...

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