Saturday October 31, 2020
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8 tips for using this downtime productively

8 tips for using this downtime productively
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Canada seems to be entering a second wave of COVID-19 and many restrictions remain in place that are hampering the travel industry’s efforts to start up again. This has left most agents with time on their hands.
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Home-based an option for smaller agencies to cut costs

Home-based an option for smaller agencies to cut costs
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Travel agencies have been hit hard by the pandemic and are having to cut costs in order to survive. One option has been to join a host agency – but it does not have to mean giving up their storefront or branding.
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On Certainty

On Certainty
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We’ve heard it from every major company in their advertising for the last six months… “In these uncertain times…”
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Many agents don’t want to go back to an office or call centre

Many agents don’t want to go back to an office or call centre
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When we look back on 2020 and 2021, we may well see it as the year our retail model changed for good.
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Why you should charge service fees. Yes, you should.

Why you should charge service fees. Yes, you should.
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It’s no secret that our lives are all in turmoil these days. Travel will never be the same, so perhaps now is the time to introduce service fees – if you haven’t already.
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Then and now: Thoughts on the COVID-19 crisis

Then and now: Thoughts on the COVID-19 crisis
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People love to travel. Many of our agents have told us that their clients have shared with them how much this has made them appreciate that experiences matter more than ‘things’.
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A great sales tool that’s 144 years old

A great sales tool that’s 144 years old
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It’s almost impossible to imagine how we would cope with Covid-19 without the internet. How would we communicate without email, Zoom, Skype and access to online research?vWe would surely be even more isolated than we already are.
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Agents owe it to themselves to explore becoming a home-based agent permanently

Agents owe it to themselves to explore becoming a home-based agent permanently
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The COVID-19 pandemic has forced a lot of us to change how we live and work. For many, adapting to working from home was a challenge at first — everything from IT issues to finding a suitable workspace in our homes to boosting our Internet speed.
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Cutting costs right now is best way to prepare for success in the future

Cutting costs right now is best way to prepare for success in the future
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As the travel industry hunkers down to weather this unprecedented time, large and small agency owners have to find every possible way to cut costs. The ongoing cost of things like rent or fees, or employees can be the undoing of a business when revenue isn’t coming in.
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“We are seeing a very positive outlook for our 2021 and 2022 bookings”: TPI

“We are seeing a very positive outlook for our 2021 and 2022 bookings”: TPI
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Just because travel has effectively come to a halt, doesn’t mean travel retailers aren’t busy. Quite the opposite, in fact. Just ask TPI’s CEO, Zeina Gedeon.
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Federal govt. extends 14-day quarantine, travel restrictions to Nov. 30
The 14-day mandatory quarantine is still with us for another month at least, as the federal government announced today...
Agents and industry experts react to Canada’s cruise ship ban extension
Canada’s cruise ship ban extended until February 2021
Though Minister of Transport Marc Garneau announced yesterday that Canada will be extending its cruise ship ban until...
CDC lifts No Sail order, unveils framework for conditional sailing
CDC lifts No Sail order, unveils framework for conditional sailing
The Centers for Disease Control and Prevention (CDC) has announced that it will allow its No Sail Order to expire on...
Crystal extends final payment and cancellation schedules
Crystal extends final payment and cancellation schedules
Crystal is giving travellers added peace of mind by extending its final payment and cancellation schedules for its...
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