Sunday March 29, 2020
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Ensemble Travel Group layoffs impact employees in Canada and the U.S.

Ensemble Travel Group is in the process of temporarily reducing its workforce by approximately 50%, with cuts impacting employees in both Canada and the U.S.
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SUPPLIER COVID-19 UPDATES: Airlines, cruise lines, hotels and tour ops

Travel advisories from governments in Canada, the U.S. and countries around the world warning against non-essential travel amid the coronavirus pandemic set off a domino effect of operations suspensions for seemingly every supplier in the travel industry.
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Retailer speaks out as agents caught in middle of refunds vs. vouchers disputes

Travellers who are out-of-pocket for airfares on cancelled flights amid the coronavirus pandemic want refunds. Airlines, forced to slash capacity and in many cases suspend all operations for a global health emergency that is beyond their control, and taking every step to conserve cash, are offering future travel credits and vouchers. 
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Sunwing, Hola Sun add flexibility to final payment policies

Sunwing has made a temporary adjustment to its final payment policy, with added flexibility.
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TravelBrands CEO launches new video series

TravelBrands President and CEO Frank DeMarinis has launched a new YouTube series to connect with agents during the COVID-19 outbreak.
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Globus, Goway, Insight and more: The latest updates amid the coronavirus pandemic

TORONTO — With COVID-19 leading to travel restrictions around the world, tour operators have been forced to re-evaluate their plans for the coming months, with many suspending operations and updating their travel policies to accommodate impacted clients. Here’s the latest from top tour operators. Updates will be added as soon as they become available. LATEST […]
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Travel Edge hires new Dir. of Business Development, launches signing bonus

Travel Edge has announced Shannon Whitebread as its new Director of Business Development.
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ACV extends final payment deadline to 25 days before departure

Air Canada Vacations has announced a new flexible final payment deadline of 25 days prior to departure in response to the ongoing COVID-19 outbreak.
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Suspension & Oberammergau updates from Collette, Globus, Intrepid, Trafalgar & more

With COVID-19 still a global pandemic, tour operators have been forced to re-evaluate their plans for the coming weeks, with many extending their period of suspension and updating their travel policies to now include the postponed Passion Play in Oberammergau.
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Arctic Kingdom suspends all expeditions until June

Arctic Kingdom, which operates adventure tours in the Arctic, has announced that it will not operate any of its planned expeditions between now and June 2020 due to COVID-19.
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