News

Agency execs weigh in on 9 common mistakes and how to avoid them

Making assumptions about a client’s budget? We’ve all done it. Forgetting to set an out-of-office reply on your email while you’re away? It’s a small gesture that goes a long way with clients.

“This is inexcusable”: ACTA speaks out over Comp Fund inaction

Despite lengthy and costly joint lobbying efforts by ACTA and CATO, the Ontario government does not intend to revise the current funding model for Ontario’s Compensation Fund.

Flair wants to expand its fleet, looks for available B737s

Flair Airlines says it has “immediate plans to expand its services both in frequency and reach” and says the final step in that plan is fleet renewal and expansion.

Travel Edge’s Hotel EDGE aims to simplify hotel booking process

Travel Edge says its new hotel booking tool ADX Hotel Edge gives its travel advisors access to 88,000+ more hotel properties to book for their clients.

Saint Lucia broke all records for stayover arrivals in 2019

What a year it has been for Saint Lucia, which has surpassed all previous records set for stayover arrivals.

World watches, waits to see impact of virus outbreak in China

Starting this week passengers arriving at airports in Vancouver, Montreal and Toronto will see messaging about watching for flu-like symptoms, to monitor for the coronavirus.

More ship tours and seminars at sea for Carnival Cruise Line

Carnival Cruise Line is sailing full steam ahead in 2020 with 25% more ship tours and nearly double the number of seminar at sea sailings for agents.

Silversea’s Silver Origin floats out ahead of July debut in the Galapagos

Silversea is celebrating the float-out of its first-ever destination-specific ship, Silver Origin.

We now live in a world that has pizza ATMs and we are all for it

So we already have vending machines that spit out short stories, engagement rings and French champagne, but this new invention may be our all-time favourite.

A toast to its industry partners: Globus says thank you

There was no talk of business at Globus family of brands’ Annual Partner Appreciation Luncheon – only good food, great friends and a bounty of gratitude for those credited with the company’s success.

Interview-Air-Canadas-EVP-Operations-Craig-Landry-talks-about-the-new-A220-and-travel-agents-3

Interview: Air Canada’s EVP Operations Craig Landry talks about the new A220, and agents

All eyes were on the newest member of Air Canada’s fleet, the Airbus A220-300, at the aircraft’s official debut at Air Canada’s headquarters.