Sunday March 29, 2020
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Retailer speaks out as agents caught in middle of refunds vs. vouchers disputes

Travellers who are out-of-pocket for airfares on cancelled flights amid the coronavirus pandemic want refunds. Airlines, forced to slash capacity and in many cases suspend all operations for a global health emergency that is beyond their control, and taking every step to conserve cash, are offering future travel credits and vouchers. 
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Sunwing, Hola Sun add flexibility to final payment policies

Sunwing has made a temporary adjustment to its final payment policy, with added flexibility.
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TravelBrands CEO launches new video series

TravelBrands President and CEO Frank DeMarinis has launched a new YouTube series to connect with agents during the COVID-19 outbreak.
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Canada’s Quarantine Act now in effect; isolation mandatory for returning travellers

Canada is making unprecedented use of the federal Quarantine Act in a bid to curb the spread of the COVID-19 pandemic. The order, which went into effect early Wednesday, hours before it was announced, means all travellers returning to Canada are now legally required to go into self-isolation for 14 days rather than simply urged to do so. Here's a closer look at the legislation:
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Iberostar, Spice Island Grenada, Holiday Inn Montego Bay announce temporary closures

Three more hotel companies have announced temporary closures due to the COVID-19 pandemic.
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A message from Air Canada’s President and CEO

In a video posted on social media, Air Canada’s President and CEO Calin Rovinescu said that the airline is doing “all we can” to bring Canadians abroad home and to help mitigate the spread of COVID-19.
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One million jobs being lost every day in Travel & Tourism: WTTC

The outlook looks grim for global Travel & Tourism, with up to 75 million jobs at immediate risk due to the coronavirus pandemic.
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Royal Caribbean takes out $2.2 billion loan to enhance liquidity

Royal Caribbean Cruises has agreed to a multi-billion-dollar loan to shore up cash flows as the COVID-19 pandemic continues to hit the cruise industry hard.
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When will cruise lines return to service? Here are all the latest updates

Many cruise lines first set their sights on April 11 for a return to the seas. That could change as the world’s response to the coronavirus pandemic evolves.
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A message from Travelweek’s Publisher

These are unprecedented times for our beloved travel industry. The coronavirus pandemic has impacted every facet of the industry, from suppliers to retail partners, and travel agents are showing the world the true value of their services and expertise as they advocate for their clients in these incredibly challenging times.
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