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“This is definitely one for the record books”: Independent by Flight Centre on COVID-19

Travel agents are nimble thinkers and highly adaptable to new challenges. And while the coronavirus pandemic and the fallout for the travel industry are testing the retail travel industry’s resolve and resources like never before, the current crisis won’t get the best of us, says Heather Baker, Director of Acquisitions & Social Media for host agency Independent by Flight Centre.

In tough times, joining a host agency could mean survival for neighbourhood agencies

The travel industry is living through the most precarious period in its history. Many companies may not survive this crisis and some of the most vulnerable in the industry right now are small agencies.

A show of support: PropelTO and ETC host Toronto mixer

In a sign of solidarity amid the ongoing coronavirus outbreak, PropelTO and the European Travel Commission (ETC) teamed up last night to host a networking mixer in Toronto.

Tackling that tricky question: Money

Have you ever walked into a clothing store and been greeted by a salesperson saying, “Good afternoon! How much will you be spending today?”

Canadian agents welcome to take part in Host Agency Reviews’ Travel Agent Fee Survey

Host Agency Reviews has launched its annual Fee Survey, and Canadian travel agents are welcome to take part.

Avoya Travel unveils new Innovation Center to fuel future growth

Here’s a look at what Avoya Travel in the U.S. has done with its new ‘Innovation Center’ in San Diego County, CA.

Want to grow your groups business? Pick the right host agency!

If you are a home-based agent, you probably would like to sell more groups, right? Groups business can be lucrative and although sometimes a lot of work, can really pay dividends in the long run -including those groups becoming repeat business every year.

Is it time to recruit help?

What makes a great travel advisor? Someone who’s confident, well-informed, up on trends, well-travelled.

Independent Insights – Know what needs to happen on any client file, in any situation

This is not an article about time management. But it’s worth your time to read it.

2020 National Travel Agent Survey is now live; agents invited to take part

Agents can now take part in the 2020 National Travel Agent Survey. Offered by Rob Glennie & Associates, the survey covers a broad spectrum of agents, giving an expanded picture of the retail sector of the Canadian travel industry and increasing the value of the survey for agents, suppliers, tourist boards and the industry.

NEWS

“We have to be the guiding light in our industry”: Interview with Bruce Poon Tip

We-have-to-be-the-guiding-light-in-our-industry--Bruce-Poon-Tip-is-travelling-to-Italy-this-August-2

G Adventures has always been an innovator, and it’s not adverse to challenges. Now, like the rest of the industry...

Royal Caribbean Group now owns 100% of Silversea Cruises

Royal-Caribbean-Group-now-owns-100percent-of-Silversea-Cruises

Royal Caribbean Group now has full ownership of Silversea Cruises after purchasing the remaining one-third stake in the...

Trafalgar, Costsaver private group tours offer peace of mind

Trafalgars-and-Costsavers-new-private-group-tours-offer-enhanced-peace-of-mind

With social bubbles now part of the ‘new normal’, Trafalgar and Costsaver have launched new private group tours on...

“Wear to care”: WTTC urges all travellers to wear a mask

The World Travel & Tourism Council (WTTC) has entered the debate over face masks, urging all travellers to “wear to...

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