Friday September 25, 2020
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Making the most of Zoom

Making the most of Zoom
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Ohhh, we’ve all been there. The Zoom meeting with one person face-down over their keyboard, invisible. Someone sitting with their back to a window so you see them only in shadow. Or the person sitting three feet away from the camera, a wee head in the distance.
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Is it time to shop for a new host agency?

Is it time to shop for a new host agency?
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“A high tide floats all boats.” I love that: when conditions are great, everyone reaps the benefits.  It’s when times are tough (like right now) that in any industry, ours included, the players with deep roots and deep pockets will survive.
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How to engage with your clients without sounding tone-deaf

How to engage with your clients without sounding tone-deaf
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Undoubtedly many of you, like myself, have seen the popular social media trend comparing how we looked March 1 vs April 1:
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Getting out from under the costs of operating an agency is a timely option

Getting out from under the costs of operating an agency is a timely option
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This is a very uncertain time for travel agency owners. What is certain is that all the ongoing costs of running an agency don’t go away at a time like this and can be crippling when revenue isn’t coming in.
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A Time to Reflect – and Recharge

A Time to Reflect – and Recharge
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There has never been a time like this one – and we all hope there never will be again. COVID-19 has dealt an unfathomable blow to our industry. But thousands of us are toughing it out. I have been in self-isolation for six weeks and like many of you am struggling with the confinement.
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Agency owners explain their move to a host agency

Agency owners explain their move to a host agency
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When and how will tourism rebound? A difficult question because of so many outside factors – when will borders open up and which ones? When and where will airlines operate to again? When will hotels and resorts open up? Will travel insurance be available and when? And of course, when will people feel safe to travel again and where will they want to go?
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Getting through this – together

Getting through this – together
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Those of us who have been in the industry a long time thought we had “seen it all”: 9/11, SARS, various financial meltdowns and tanking loonies. But, very sad to say, they all pale in comparison with COVID-19.
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“This is definitely one for the record books”: Independent by Flight Centre on COVID-19

“This is definitely one for the record books”: Independent by Flight Centre on COVID-19
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Travel agents are nimble thinkers and highly adaptable to new challenges. And while the coronavirus pandemic and the fallout for the travel industry are testing the retail travel industry’s resolve and resources like never before, the current crisis won’t get the best of us, says Heather Baker, Director of Acquisitions & Social Media for host agency Independent by Flight Centre.
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In tough times, joining a host agency could mean survival for neighbourhood agencies

In tough times, joining a host agency could mean survival for neighbourhood agencies
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The travel industry is living through the most precarious period in its history. Many companies may not survive this crisis and some of the most vulnerable in the industry right now are small agencies.
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A show of support: PropelTO and ETC host Toronto mixer

A show of support: PropelTO and ETC host Toronto mixer
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In a sign of solidarity amid the ongoing coronavirus outbreak, PropelTO and the European Travel Commission (ETC) teamed up last night to host a networking mixer in Toronto.
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Agents react to COVID-19 insurance offerings – and help get the word out
Agents react to COVID-19 insurance offerings - and help get the word out
In recent weeks major players including Air Canada, Sunwing, WestJet, ACV and Manulife have introduced travel insurance...
Transat launches COVID-19 insurance coverage through Manulife
Transat-invites-agents-to-check-out-its-2020-2021-South-brochure-now-available
Transat is the latest airline and tour operator to announce new COVID-19 insurance coverage, offered through Manulife.
Safe and healthy return to travel with Sunwing & Medcan
Safe and healthy return to travel with Sunwing & Medcan
As Sunwing resumes operations over the coming months, it will tap into its new partnership with Medcan for information...
ACV’s Toronto flights to Cuba re-start Sept. 26
ACV’s Toronto flights to Cuba re-start Sept. 26
ACV’s return to Cuba gets another gateway this weekend with the tour operator’s first post-pandemic flight from...
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