Agents come out in full force to support all-inclusive Hard Rock Hotels
Hard Rock Hotel Riviera Maya

Hard Rock Hotels now offering insurance for wedding and social groups

MIAMI — AIC Hotel Group is the latest company to offer COVID-19-related travel insurance as a way to reassure travellers throughout the pandemic.

The hospitality brand has announced the inclusion of complimentary medical insurance protection to wedding and social group bookings at any of its all-inclusive Hard Rock Hotels in Mexico and the Dominican Republic, as well as UNICO 20º87º Hotel in Riviera Maya.

The ‘My Travel Assistance’ insurance service is available to guests of all ages beginning at check-in and ending at checkout, from now until Dec. 31, 2020, for travel any time.

For added peace of mind, guests have the option to upgrade their ‘My Travel Assistance Basic’ coverage to ‘My Travel Assistance Plus’ at an additional cost of US$20 per person, for the duration of their stay.

Both insurance options provide medical assistance for COVID-19-related illness, sudden illness or accidents that occur inside or outside the hotel. Additional services include ambulance transfers, hospitalization, telemedicine and prescribed extended stays for up to 10 days.

‘My Travel Assistance Basic’ covers up to $10,000 for sudden illness or accidents, while ‘My Travel Assistance Plus’ covers up to $20,000. Existing wedding groups that are already booked can add the Basic plan to their reservations for $20 per person, or $40 per person should they wish to upgrade to ‘Plus.’

“Part of our commitment to providing an unmatched experience to our guests includes ensuring that their safety, wellbeing and peace of mind come before anything else,” said Frank Maduro, vice president of marketing at AIC Hotel Group. “Our new travel assistance program adds that extra layer of security travellers now look for before committing to booking a trip, and we’ve done our best to provide coverage that can be applied to most unpredictable and strenuous situations.”

A growing number of travel companies, from insurance providers, airlines and tour operators, to hotels and even destinations, have launched COVID-19 coverage in recent weeks. These include Canada’s top airlines – Air Canada, Sunwing, Transat and WestJet – and major hoteliers like Sandals and Palladium, and insurance companies like Manulife and destinations like Dominican Republic and Portugal.



For more information, please visit, or call 855-762-5255.

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