It’s one thing to know that travel agent associations are lobbying the government on agents’ behalf. It’s another to actually hear it and see it in action.
TORONTO — G Adventures has once again extended its suspension of tours due to the continuing COVID-19 pandemic.
All tours departing up to and including Oct. 31, 2020 have been suspended, as well as the November and December 2020 departures of its G Expedition ship. This comes with the exception of a selection of October departures operating in Europe for travel that is possible between certain countries.
The tour operator previously extended its suspension date for tours to Sept. 30, 2020.
Travellers can rebook their tour for a future date or book a different tour instead. All travellers booked and fully paid on a tour departing up to Oct. 31, 2020 will receive a 110% travel credit on all booked tour services, including pre- and post-night accommodation and transfers, to be used on any tour departing up to two years from the end of the month of their tour’s suspension. Travellers who haven’t yet made their final payment will have their Lifetime Deposit kept on file to put towards a future tour.
At this time, tours beyond Oct. 31 have not been suspended. However, to accommodate guests who may feel uncertain about travelling in the upcoming months, G Adventures is offering those booked on tours departing up to Dec. 31, 2020 the option to transfer their booking to a future departure date for the same price. Alternatively, they can pay in full and receive a 110% travel credit for a future tour.
To help travellers feel confident to rebook using their travel credit, Lifetime Deposit or to make a new booking, the company is offering a Book with Confidence policy, which allows them to cancel and rebook their tour closer to the time of departure, giving them flexibility and peace of mind.
It has also launched its ‘Travel with Confidence’ policy that includes enhanced health and safety procedures on all of its tours, plus a ‘Travel with Confidence Plus Collection’ featuring over 40 small group tours that includes additional physical distancing measures and a ‘Book Your Bubble’ collection of 80 tours that encourages guests to travel with their own social bubble.
“The health and safety of our travellers and staff is our main priority and this is an essential measure to protect people at this time,” said the company. “We’re continuing to work closely with all of our partner suppliers including our hotel, ground transportation and meal providers, to prepare for our tour relaunch.”
For more information, refer to G Adventures’ online FAQ page.
For more updates from other tour operators go to https://www.travelweek.ca/news/globus-goway-insight-intrepid-and-more-the-latest-updates-amid-the-coronavirus-pandemic/.