Free cancellation flexibility now with Club Med

Club Med updates the Canadian trade on its operations

MONTREAL — Club Med is updating the Canadian travel industry on its operations amid the COVID-19 pandemic.

The all-inclusive pioneer notes that this is the first time that Club Med had to close its all 68 resorts around the world.

The company sees some positive signs, however, noting that on April 6 the first Chinese Club Med, Joyview Anji Resort, reopened, followed by the Club Med Joyview Yanqing Pekin on April 20 and Club Med Resort Guilin on April 27.

“As soon as the situation improves, we are looking forward to gradually reopen our resorts around the world,” says the company.

Before the complete closure of borders, Club Med organized the fast repatriation of guests back to Canada. “All of those operations were possible thanks to the constant communications led by our Canadian teams with our resorts and our G.Ms staying in our resorts at this moment.  All our clients safely returned home,” says Club Med.

Despite the challenges caused by the progressive cancellation of airline flights and the closure of air space and airports, Club Med also organized the return home of their staff impacted by the closure of its resorts.

Club Med adds: “In these complicated times we all have to stand together, that’s why our resorts have donated perishable foodstuffs to various associations.”

Here’s a look at Club Med’s charitable outreach during the pandemic….

  • In the U.S., Club Med Sandpiper Bay, Florida, donated 500 pounds of food to the House of Hope of the city of Stewart and the local food bank and over 500 masks to the Darwin Square Center – a member of the Florida Community Health Centers.
  • In the Caribbean, Club Med Turkoise donated $9,000 worth of food to the Red Cross and local church, and all perishable food at Club Med La Caravelle was donated to local employees. In Mexico, Club Med Cancun Yucatan donated 50 bags of food to local employees.
  • In the Bahamas, Club Med Columbus Isle donated $24,000 worth of food to its local employees to and a local Senior Citizen centre.
  • In French Alps, Club Med Serre-Chevalier distributed 15,000 face masks to the Briançon hospital, local retirement home and firefighters. Club Med Valmorel donated 24,000 pairs of gloves and refills of hydro-alcoholic gels to the hospital of Albertville. Fosun International Group, Club Med’s parent company, have donated 80,000 respiratory protection masks and 5,500 scrubs to the Auvergne-Rhône Alpes region.
  • The Club Med Foundation distributed 1,900 meals to children in the city of Phuket and 5,000 meals to children in the villages around our Bali resort.


The company has also launched ‘Club Med at home’ to keep in touch with clients, sharing everything ideas for entertainment and activities for kids, adults and the whole family including recipes, family board games, playlists, workout videos, live yoga sessions and more.

Club Med at Home is available at

Club Med says it is preparing for the post-COVID-19 rebound and will be there for its guests and employees. “We are convinced that, thanks to its solid assets, its worldwide presence, its know-how and its unique product in the upscale all-inclusive holiday sector, Club Med will overcome the COVID-19 crisis to emerge even stronger. Especially since Club Med is celebrating its 70th anniversary this month and preparing more than ever to offer moments of happiness to our clients – specific to our brand’s DNA.

“Until then, we wish all the strength and courage to our clients, employees and partners in these difficult times.”

Get travel news right to your inbox!