When will cruise lines return to service? Here are all the latest updates

When will cruise lines return to service? Here are all the latest updates

TORONTO — The CDC has let its No Sail Order expire and has replaced it with a framework for a Conditional Sailing Order.

Here’s a list of the latest cruise line updates. This list is updated as we receive new information from each company. The latest information can always be found at the company’s website.

LATEST UPDATES: April 12, 2021 – Bahamas Paradise Cruise Line; April 9, 2021 – Silversea; April 8, 2021 – Seabourn


AMAWATERWAYS

UPDATED FEB. 16, 2021: AmaWaterways has extended its suspensions for river cruise sailings embarking through April 30, 2021. The company says it will review the status of each river cruise approximately 45 days before departure and reach out to travel advisors with clients booked to re-confirm arrangements and ensure that the online pre-cruise health questionnaire reflects the most up-to-date information on travel regulations. For future cruise credits, AmaWaterways is offering FCCs equal to 115% of the value of purchased services, allowing guests to reschedule their luxurious river cruise in Europe, Asia or Africa (excluding Egypt) through Dec. 31, 2023. More information is at https://www.amawaterways.ca/travel-updates.


AVALON WATERWAYS

UPDATED FEB. 10, 2021: Avalon Waterways has suspended operations through April 2021. Effective April 2021 travellers will be required to offer Globus family of brands’ personnel one of the following printed and/or digital verifications upon arrival: 

. Proof of COVID-19 vaccination at least 14 days prior to travel; or

. Proof of a negative COVID-19 test (NAAT/PCR or antigen) result within 72 hours of travel; or

. Proof of recovery from a confirmed COVID-19 diagnosis within 3 months of travel 

For more information about Avalon’s Peace of Mind Travel Plan and Avalon Assurance program see https://www.avalonwaterways.ca/avalon-assurance/.


AZAMARA

UPDATED FEB. 24, 2021: Azamara has extended its suspension of global operations for all sailings departing on or before June 30, 2021. Passengers impacted by Azamara’s cancellations can  choose between a 125% Future Cruise Credit or a refund. More details are at https://www.azamara.com/en-ca/cruising-suspension.


BAHAMAS PARADISE CRUISE LINE

UPDATED APRIL 12, 2021: Bahamas Paradise Cruise Line has relaunched its website and booking capability amid plans to set sail again on July 2, 2021 when Grand Classica returns to the Bahamas. The company’s website is bahamasparadisecruise.com.


CARNIVAL CRUISE LINE

UPDATED FEB. 25, 2021: Carnival has extended its pause in operations from U.S. ports from April 30, 2021 to May 31, 2021. A date for the resumption of operations from U.S. ports has not yet been determined.

Earlier in February, Carnival began providing more flexible options for guests booked into early summer so that they could cancel their reservation without penalty if they needed or wanted to make other plans. As it has done throughout the pause, Carnival is providing guests on cruises cancelled the choice of a future cruise credit plus onboard credit package, or a full refund.

Carnival’s latest updates are here.


CELEBRITY CRUISES

UPDATED MARCH 22, 2021: Celebrity Millennium will homeport in St. Maarten starting June 5, 2021. New seven-night Caribbean itineraries will depart through August 2021. Adult guests will also need to be vaccinated while children under the age of 18 will need to provide a negative COVID-19 test result within 72 hours of embarkation.

Other than that Celebrity Cruises has extended the suspension of sailings through May 31, 2021. More details are at https://www.celebritycruises.com/travel-alert/voluntary-suspension-of-cruising.


CELESTYAL CRUISES

UPDATED MARCH 15, 2021: Celestyal Cruises is hoping to restart operations on May 29, 2021. Guests currently booked on the cancelled late April 2021 through May 2021 voyages will have the option to receive a refundable Future Cruise Credit (FCC) equivalent to 100% of the amount paid plus an additional non-refundable bonus FCC equal to 20% of the actual cruise fare paid. Plus, Celestyal has announced that it will allow guests currently holding FCCs as well as those about to receive FCCs as a result of the new recommencement date the chance to apply their FCC towards Celestyal’s soon-to-be-announced 2023 itineraries, in addition to 2021 and 2022 itineraries. For more details click here.


COSTA CRUISES

Costa Cruises’ current potential restart dates are May 28, 2021 for Costa Pacifica; May 29, 2021 for Costa Magica and Costa Deliziosa; May 30, 2021 for Costa Firenze; June 1, 2021 for Costa Smeralda; June 4, 2021 for Costa Diadema; June 5, 2021 for Costa Fortuna; June 6, 2021 for Costa Favolosa and Costa Luminosa; June 7, 2021 for Costa Fascinosa; and Dec. 26, 2021 for Costa Toscana. FCCs are available. More information is at https://www.costacruises.com/cruising-soon.html.


CROISIEUROPE

CroisiEurope has flexible terms and conditions for cancelled cruises March 1 – April 30, 2021. For details see here.


CRYSTAL CRUISES

UPDATED MARCH 15, 2021: Details about cancellations for Crystal Cruises, Crystal River Cruises and Crystal Yacht Cruises are available at https://www.crystalcruises.com/advisory-alerts/voyage-cancellations. Crystal announced in Feb. 2021 that it will now require all guests to be fully inoculated with a COVID-19 vaccine at least 14 days prior to their Crystal cruise. Guests will need to provide proof of vaccination before embarkation and must have received both doses of the vaccine if recommended by the manufacturer by that timeline. Crystal will also be the first ocean-going cruise line to restart cruises in the Americas, with new all-Bahamian 7-night cruise itineraries onboard Crystal Serenity, starting July 3, 2021.


CUNARD

UPDATED MARCH 11, 2021: Cunard is extending its pause in operations until Oct. 11, 2021 for Queen Elizabeth sailings (including summer Mediterranean fly-cruise season); until Nov. 12, 2021 for Queen Mary 2 sailings; and until Aug. 27, 2021 for Queen Victoria sailings. Guests with bookings impacted by the cancellations will see their guest account credited with a Future Cruise Credit (FCC) worth an additional 25% on top of monies paid to date on their booking, which they may redeem against any voyage on sale now or on any new voyage that Cunard introduces in the future. Guests have until Dec. 31, 2021 to use the FCC on a new booking. See https://www.cunard.com/en-us/contact-us/travel-health-advisories.


DISNEY CRUISE LINE

UPDATED FEB. 24, 2021: Disney Cruise Line has extended suspension of all departures through May 2021, and Disney Magic sailings through August 10. Disney Cruise Line is also evaluating various options for the Disney Wonder’s scheduled season in Alaska, in light of the Canadian government’s announcement that they will not allow ships with more than 100 passengers to dock in any Canadian port until February 28, 2022. Once a decision is made, the cruise line will reach out to guests booked on these sailings. For questions about all DCL sailings, passengers who booked their reservation through a travel agent to contact their agent directly with any questions. Passengers who booked directly with Disney Cruise Line and have questions after receiving their email should call (866) 325-6685 or (407) 566-7797. More details are at https://disneycruise.disney.go.com/guest-services/advisory/.


HOLLAND AMERICA LINE

UPDATED MARCH 18, 2021: Holland America is extending its pause of cruise operations to include all June 2021 roundtrip sailings to Alaska from Seattle, including six cruises on Eurodam and Oosterdam with a call at Victoria, B.C. At this time, Alaska cruises sailing roundtrip from Seattle departing in July 2021 and onward have not been cancelled.

Holland America had already extended its pause of cruise operations to include all sailings that depart from or conclude in a Canadian port in 2021. This will include several Alaska, three Canada/New England and two Pacific Coastal cruises in summer and fall of this year. It also includes all Land+Sea Journeys. At this time, Alaska cruises departing from mid-May and sailing roundtrip from Seattle, Washington are not being cancelled.

Guests on impacted Alaska cruises and Land+Sea Journeys involving a Vancouver, British Columbia, Canada, gateway may not move to roundtrip Seattle cruises at this time, as these departures are not open for sale pending further announcements.

Cruises impacted by this pause in operation are:

  • Alaska: Cruises through September 2021 to Alaska from all departure ports aboard Koningsdam, Nieuw Amsterdam, Noordam and Zuiderdam; this also includes any Land+Sea Journeys connected with cancelled Alaska sailings
  • Pacific Coastal: Two sailings in early October aboard Koningsdam and Oosterdam
  • Canada/New England: Three cruises aboard Zaandam departing in September 2021

All 2022 Alaska and Canada/New England cruises will operate as scheduled. The Canadian Interim Order expires Feb. 28, 2022.

Impacted guests are being offered FCCs and 100% refunds (if requested before March 31, 2021). To see all guest options click here.

More details are at https://www.hollandamerica.com/en_US/news/coronavirus-travel-advisory.html.


HURTIGRUTEN

UPDATED MARCH 5, 2021: Hurtigruten has updated its list of cancelled sailings. For a full list click here.


MSC CRUISES

UPDATED MARCH 15, 2021: MSC Cruises has updated the itineraries for the start of its 2021 summer season as a result of the delay in the return to availability of certain ports across Europe and is cancelling all other itineraries in the West Mediterranean for April and May, with cruises resuming from June as planned. Similarly, in the East Med cruises are cancelled for April, with cruises resuming from May as planned. In Northern Europe, all itineraries are cancelled in April. Finally, in the Caribbean all itineraries are cancelled through to May 31. Guests impacted by these changes will be able to rebook on another cruise – including MSC Seaside and MSC Grandiosa in the Mediterranean – and should check with their travel advisor for specific updates to their ship or visit here. For further information on specific itineraries please visit here.


NCL

UPDATED MARCH 17, 2021: NCL has extended its suspension of global operations to June 30, 2021. More details are at https://www.ncl.com/ca/en/suspended-sailings.


OCEANIA CRUISES

UPDATED MARCH 17, 2021: Oceania Cruises has extended its suspension of global operations to June 30, 2021. More information is at https://www.oceaniacruises.com/coronavirus-statement, plus details about Oceania’s Travelers Assurance Program can be found at https://www.oceaniacruises.com/assurance.


PAUL GAUGUIN CRUISES

UPDATED FEB. 22, 2021: Paul Gauguin Cruises has suspended its cruise departures up to and including June 5, 2021. More information is here.


PRINCESS

UPDATED MARCH 18, 2021: Princess is extending its pause of cruise vacations for sailings from Seattle through June 27, 2021. The pause affects seven-day Alaska Inside Passage cruises on Emerald Princess and Majestic Princess.

Following Canada’s extended cruise ban, which will prohibit cruise vessels in all Canadian waters until Feb. 28, 2022, Princess had already cancelled the following voyages:

  • Alaska 7-day ‘Voyage of the Glaciers’ cruises, sailing between Vancouver and Anchorage (Whittier)
  • Pacific Coastals that start or end in Vancouver, B.C.
  • ‘Canadian Adventure’ sailing roundtrip from Southampton, U.K.

For guests currently booked on a cancelled voyage who had paid in full, Princess will automatically rebook them to the same cruise or cruisetour in 2022. No action is required from guests or their travel advisors. The rebooking process will have the added benefit of protecting the guests’ 2021 fare on their 2022 cruise. Once Princess has completed the booking transfer, if the guest would prefer an alternative option, they can choose a Future Cruise Credit (FCC) equivalent to 100% of the cruise fare paid, plus an additional non-refundable bonus FCC equal to 10% of the cruise fare paid (minimum US$25), or a full refund to the original form of payment.

Guests not paid in full will automatically receive a refundable FCC equivalent to 100% of the cruise fare paid, plus an additional non-refundable bonus FCC equal to 10% of the cruise fare paid (minimum US$25).

FCCs can be used on any cruises booked by and sailing by Dec. 31, 2022. Alternatively, guests can request a full refund for all monies paid on their booking through this online form, with strict timelines.

Princess will transfer the commission earned by travel advisors from the cancelled 2021 cruise to the new booking in 2022.

For more information go to https://www.princess.com/plan/impacted-and-cancelled-cruises/.


REGENT SEVEN SEAS CRUISES

UPDATED MARCH 17, 2021: Regent Seven Seas Cruises has extended its voluntary temporary suspension of all voyages through June 30, 2021. See https://www.rssc.com/coronavirus-statement for more details.


ROYAL CARIBBEAN

UPDATED MARCH 25, 2021: In March 2021 Royal Caribbean announced Bermuda & Bahamas itineraries on Vision of the Seas, and Cozumel & Bahamas itineraries on Adventure of the Seas, for summer 2021. Passengers 18 years of age and older must show proof of being fully vaccinated for COVID-19 (passengers under 18 years of age will be required to present negative COVID-19 test results).

Royal Caribbean has extended the suspension of sailings for its global fleet through May 31, 2021 – excluding sailings onboard Quantum, Spectrum, Voyager, and Odyssey of the Seas. The cruise line’s plan is to resume further operation in June 2021; however, the following circumstances have extended the suspension for the following ships and sailings:

• Quantum of the Seas’ Alaska sailings departing April 5 to October 14, 2021: In order to allow additional time for preparation, Quantum of the Seas will remain in the Asia-Pacific region.

• Odyssey of the Seas’ May 9 to October 28, 2021 sailings departing from Rome (Civitavecchia), Italy. Instead, Odyssey will begin its inaugural season out of a new homeport, Haifa, Israel from June to October 2021. These new sailings are available for residents of Israel only.

More information is at https://www.royalcaribbean.com/cruise-ships/itinerary-updates.


SEABOURN

UPDATED APRIL 8, 2021: New 7- and 14-day Greek Isles voyages onboard Seabourn Ovation are scheduled to set sail from July 3 to Oct. 16, 2021. These voyages are only available for guests who have been fully vaccinated for COVID-19. Guests must complete their pre-boarding health questionnaire and their required PCR COVID-19 test no more than 72 hours prior to departure.

Seabourn’s other dates for potential resumption of sailings are:

  • Seabourn Sojourn, with its next scheduled departure now set for July 3, 2021.
  • Seabourn Encore, with its next scheduled departure now set for July 3, 2021.
  • Seabourn Quest, with its next scheduled departure now set for November 7, 2021.

For more details click here.


SCENIC GROUP

UPDATED MARCH 8, 2021: The Scenic Group says that travel restrictions, international border closures, quarantine requirements and the extension of lockdowns in many countries, continue to make it impossible for it to fully operate its Scenic Eclipse Arctic season from June 1 to Sept. 30, 2021, including the East Coast USA Adventure (701U) scheduled to depart on Sept. 27 2021. FTC options for those cruises, as well as for river cruise, ocean cruise and land tour bookings departing May 1 – 31, 2021, can be found here.


SILVERSEA

UPDATED APRIL 9, 2021: Silversea’s new flagship, Silver Moon, will offer Eastern Med sailings starting June 18, 2021. Silversea has joined the growing list of cruise lines to require all guests and crew to be fully vaccinated against COVID-19 prior to boarding. For all other ships and sailings, Silversea is using a rolling cancellation system, in which the cruise line is cancelling cruises only when it knows that it is unable to operate them. For the latest list of potential return-to-operations dates for Silversea’s ships, and details about refunds and FTCs, see: https://www.silversea.com/information-on-itinerary-changes.html.


ST. LAWRENCE CRUISE LINES

UPDATED FEB. 18, 2021: St. Lawrence Cruise Lines has confirmed operations for 2021, with overnight cruises on the St. Lawrence and Ottawa Rivers available from May 20 – Oct. 24, 2021. This latest update comes after the small-ship operator safely and successfully completed its 2020 fall cruise schedule. COVID-19 safety measures were present in all aspects of St. Lawrence Cruise Lines’ cruising experience, including passenger screening, reduced passenger loads, physical distancing and mask protocols, as well as a hospital-grade electrostatic disinfectant regime. The line’s M/V Canadian Empress has 32 staterooms with twin fixed beds, private bathrooms, and access to fresh air and views of the river. Bookings for the 2021 season are  underway and travel agents can call 1-800-267-7868 for booking availability. Information on the cruise schedule, itineraries, and safety measures and itineraries is available at stlawrencecruiselines.com.


UNIWORLD

Agents can email or call Uniworld with changes and/or cancellations. Agents with individual bookings for clients can email Reservations@Uniworld.com or call 1-800-733-7820. Agents with group bookings can email GroupInfo@Uniworld.com or call 1-800-425-0043. Uniworld says its office is open from 7 a.m  – 5 p.m., Pacific Time, Monday through Friday. Additional details can be found here.


VICTORY CRUISE LINE

Victory Cruise Line cancelled all planned 2020 itineraries and says it’s looking forward to the upcoming 2021 season, which includes the debut of new ship Ocean Victory in Alaska. For more information go to https://www.victorycruiselines.com/alerts/.


VIKING RIVER CRUISES

UPDATED FEB. 17, 2021: Viking has extended its temporary suspension of its river and ocean operations through May 31, 2021. For more information see https://www.vikingcruisescanada.com/oceans/my-trip/current-sailings/index.html.


WINDSTAR

UPDATED APRIL 1, 2021: Windstar says Star Breeze and Wind Star will still resume sailing on June 19 while its four other yachts have been moved back to later dates.

The timeline for resumption of operations is as follows:

  • Star Breeze: June 19, 2021, Caribbean
  • Wind Star: June 19, 2021, Mediterranean
  • Wind Spirit: July 15, 2021, Tahiti
  • Wind Surf: Aug. 8, 2021, Mediterranean
  • Star Legend: Sept. 4, 2021, Mediterranean
  • Star Pride: Nov. 3, 2021, Caribbean

Impacted guests will receive either an FCC valued at 125% of monies paid to Windstar or a 100% refund. Windstar is requiring proof of a current COVID-19 vaccination for all guests sailing aboard its yachts, until further notice.


SUPPLIER UPDATE LISTS:

For the latest list of Airline updates, click here

For the latest list of Hotel & Resort updates, click here

For the latest list of Tour Operator updates, click here