MONTREAL — After announcing yesterday that it would be resuming partial service between Quebec City-Montreal-Ottawa, VIA Rail has gone one step further to resume service in all of Southwestern Ontario.
Beginning Thursday morning, Feb. 20, all trains running between Toronto-London-Windsor, Toronto-Sarnia and Toronto-Niagara will resume service.
Moreover, partial service between Quebec City-Montreal-Ottawa will resume during weekdays, and full service will be offered during weekends.
Since all other VIA Rail services are not operating until further notice, with the exception of Sudbury-White River (CP Rail) and Churchill-The Pas (Hudson Bay Railway), VIA Rail has cancelled all affected departures until the end of the day on Thursday, February 20, and all customers will be receiving a cancellation notice.
“Cancellations are made on a progressive basis, depending on the evolution of the situation,” said VIA Rail in an official statement. “As soon as we confirm that a train will be cancelled, passengers on that train will be notified by email and will be automatically reimbursed. Due to the volume of transactions that we process in these exceptional circumstances, reimbursement can take a minimum of 15 days.”
Passengers holding a ticket for which the first trip’s scheduled departure has not yet passed and is no later than Feb. 24, have the option of autonomously cancelling online for a full refund with no service charges, even if additional segments fall after Feb. 24. Passengers may also get a refund for a return ticket scheduled after Feb. 24, as long as the first portion of the trip was scheduled no later than that date.
For more information go to https://www.viarail.ca/en/travel-advisory-information.