TuGo now covering cruises, announces other product enhancements

TuGo now covering cruises, announces other product enhancements

RICHMOND, BC —TuGo is now covering cruise travel as part of its enhanced travel insurance offering that address COVID-19-specific concerns.

According to Brad Dance, Chief Customer Officer and THIA past president, the travel insurance provider is now covering customers who wish to begin cruising again.

“TuGo has continued to listen to our customers and evolve our product offering to support them through their pandemic travels,” said Dance. “Supporting the health, wellness and safety of our customers, and protecting their travel investments, are TuGo’s top priorities.”

In addition to cruise coverage, TuGo announced the following enhancements:

  • As of Nov. 30, the travel insurance provider has taken further steps beyond covering COVID-19 for vaccinated and unvaccinated Canadian travellers under a Level 3 (‘avoid non-essential travel’) advisory, to also covering them under a Level 4 (‘avoid all travel’) advisory, subject to vaccination requirements outlined in the policy.
  • As of Nov. 30, TuGo is providing coverage for Canadians who must cancel or interrupt their trip as a result of a medical condition related to COVID-19. Its ‘Cancel For Any Reason’ feature has also been updated with increased flexibility, allowing customers who purchase this add-on feature to cancel up to 5 days (previously 10 days) before departure for any reason, and receive 50% of their pre-paid, unused non-refundable travel costs.

Last month, it was announced at The Travel Agent Next Door’s ‘Agent Extraordinirie’ conference in Jamaica that Manulife is also once again covering cruises.

Canada’s advisory against all cruise ship travel outside of Canada remains in effect, despite the lifting of Canada’s cruise ship ban on Nov. 1 and the elimination of Canada’s blanket travel advisory on Oct. 21. Travel industry associations like ACTA as well as travel agents have called for the lifting of the cruise advisory.