RICHMOND HILL — Tai Pan Tours went all out for its 28th anniversary and Chinese New Year celebration last week with lots of food and entertainment.
“We look for every opportunity to serve the community because we’ve been here for 28 years. We started as a really small company, and now we have over 100 people on staff,” said Lisa Lau, Global Development Manager. “We’ve been one of the largest tour operators for the Chinese motorcoach operator companies and we are looking forward to moving on to develop more destinations for Canadian travellers.”
The event was also an appreciation night for travel agents with some of the company’s top producing agents receiving recognition, showcasing them as not just as business associates but partners.
“It means the world to me to have everyone here,” said Fion Tran, Founder and President of Tai Pan Tours. “Thank you for all your support and encouragement, especially to the airlines, travel agencies and tourism boards, thank you very much for the past 28 years.”
By taking every booking seriously, Tai Pan Tours puts “their feet into the shoes” of agents to understand some of the challenges they face. Lau says Tai Pan also offers agents high commissions, more incentives and a loyalty program with the best deals.