Severe weather conditions affecting CanJet Vacations’ call centre

Severe weather conditions affecting CanJet Vacations’ call centre

TORONTO — CanJet Vacations wants to advise travel agents that due to severe snow storm conditions in Bathurst, New Brunswick, where the bilingual CanJet Vacations call centre is located, wait times and service levels have been significantly impacted today.

“We are working to improve our service levels today and apologize to agents, but the weather has made it impossible for most of our employees to get to work,” said John Kirk, VP, Sales & Marketing. “We hope to restore services to normal levels as soon as possible and in the meantime, we ask agents to book directly.”

Agents can book any CanJet flight or package using SIREV, Sabre Vacations and Galileo.