It’s one thing to know that travel agent associations are lobbying the government on agents’ behalf. It’s another to actually hear it and see it in action.
TORONTO — As Sunwing resumes operations over the coming months, it will tap into its new partnership with Medcan for information and expertise to help promote a safe and healthy return to travel for Canadians.
Medcan, a global healthcare leader providing medical expertise, consultation and health inspiration, will advise on the company’s Safe with Sunwing program related to COVID-19 throughout the entire vacation, in addition to providing ongoing support for customer and employee health and safety.
Samantha Taylor, Chief Marketing Officer of Sunwing Travel Group, says that by partnering with Medcan, Sunwing is reinforcing its promise to customers “that their entire vacation experience can be enjoyed with a top-to-bottom commitment to safety, from check-in to the flight, transfers, hotel stay and the journey home.”
Adds Taylor: “As Canadians return to responsible travel over the months ahead, we are committed to earning their trust so that they can vacation safely and with peace of mind.”
Medcan’s Chief Medical Officer, Dr. Peter Nord, will now act as Sunwing’s Chief Medical Advisor, providing guidance and support on all aspects of the Safe with Sunwing program.
“We’re pleased to be partnering with Sunwing, sharing our comprehensive medical expertise and helping Canadians get back to travelling safely,” said Dr. Nord. “With so much uncertainty, we’re keen to offer reassurance and advice to ease any concerns Canadians may have by providing a science-based approach to health and safety.”
Dr. Nord will be supported in this capacity by Medcan’s Medical Advisory Services Team (MAST), a group of physicians with expertise in a broad range of disciplines, including occupational health and safety.
Sunwing launched its Safe with Sunwing program in June 2020, geared to ensuring the health and safety of customers from the moment they check in to their airport transfers, throughout their resort stay and their flight home.
Sunwing has also partnered with Manulife to offer the COVID-19 Emergency Medical Certificate of Insurance at no additional cost to customers. It is included in all Sunwing vacation packages (excluding cruises) and air-only bookings with Sunwing Airlines (for a duration of 21 days or less) made between now and Oct. 31, 2020 for departures from Oct. 16, 2020 up to and including May 31, 2021.
Sunwing notes that as a Canadian-owned and operated business, it is the only travel company that owns its airline and transfer buses and operates over 30 hotels throughout Mexico and the Caribbean, giving Sunwing the highest level of control over its health and safety standards throughout the entire vacation experience.