MIAMI — Norwegian Cruise Line, which has voluntarily suspended operations through June 30 due to COVID-19, has extended its Peace of Mind policy to provide guests and travel partners with added reassurance.
The policy, applicable to any voyage through Nov. 30, 2020, allows guests to cancel anytime up to 48 hours in advance of embarkation. Guests choosing to cancel via NCL’s Peace of Mind policy will receive a full refund in the form of future cruise credit to be used for sailings that embark through Dec. 31, 2022.
The policy applies to individual and group bookings only.
NCL has also introduced several incentives, offers and new itineraries to help drive demand, including:
- A 20% discount through May 31, 2020 on sailings from October 2020 through December 2022 when a guest uses their FCC. Agents’ 5% bonus commission has also been extended through May 31, 2020
- Additional value with cruises starting from US$199 where guests can receive five free offers including free open bar, specialty dining, excursions, Wi-Fi and children sail free on any category stateroom. Plus, through May 20, 2020, free airfare for cruises in Alaska, Europe and Hawaii is available.
- The Memorial Day Sale, which applies to new bookings made from May 21-31, provides guests who sail on voyages from January 2021 and beyond and book a balcony category stateroom and higher with up to $200 OBC, a total value of up to $3,000. This is an addition to the five free offers mentioned above.
- NCL is opening for sale a year’s worth of itineraries from 2021-2023, offering 20 new destinations and sailing all seven continents, including Antarctica.