COLOGNE — Lufthansa passengers will now automatically receive their boarding pass directly to their smartphone 23 hours before departure, without having to check-in themselves, for all flights within Germany and to destinations in Europe.
The boarding pass for flights booked up to 24 hours before departure will then be sent automatically to the passenger 23 hours before departure with no need for any manual check-in.
The new service is available to Miles & More members or using the passenger’s Lufthansa iD profile.
Passengers can change their seat, cancel their check-in, activate an electronic luggage tag at home and more using the automatic check-in procedure.
The service is being offered for flights within the Schengen area as well as for bus and train travel on the Lufthansa Express Rail and Bus.
Automatic check-in is not possible with air travel not completely within the Schengen area, encompassing most of the EU. In this case, passengers will still be asked to check in manually.
Anyone no longer wishing to use the service can deactivate the option at any time in their customer profile.
Customers with no Lufthansa iD or Miles & More profile can also sign up for automatic check-in using the link in their booking confirmation. The service will then only be valid for that particular flight.