To help travel agents reassure client concerns about the Coronavirus, TICO has issued a special Registrar Bulletin that includes relevant tips and information.
TORONTO — Three more hotel companies have announced temporary closures due to the COVID-19 pandemic.
HOLIDAY INN RESORT MONTEGO BAY
Due to the fact that primary source markets for the Caribbean have closed their borders, and that flights into Jamaica have come to a halt, The Holiday Inn Resort Montego Bay will close on a temporary bases effective March 27, until May 31, 2020.
According to Managing Director Kevin Hendrickson, the resort intends to resume operations on June 1, “however, as circumstances surrounding the COVID-19 pandemic and its effect on global airlift remain beyond our control, we reserve the option to adjust our plans.”
In his official statement, Hendrickson also made sure to thank guests for their support over the past 49 years.
“As an IHG hotel, we pride ourselves on providing ‘True Hospitality for everyone’, a promise that guides us every day and is fundamental during times like these,” he said.
IBEROSTAR HOTELS & RESORTS
After updating its cancellation policies to offer more flexibility to its guests amid COVID-19, Iberostar Hotels & Resorts has announced a wave of resort closures in Mexico, the Dominican Republic, Jamaica and Brazil.
For updated cancellation polices for Cuba, America, Europe and other destinations, go to https://www.iberostar.com/en/covid-19/?covid19.
SPICE ISLAND BEACH RESORT, GRENADA
The popular resort, located on Grenada’s famed Grand Anse Beach, will close through April 30, 2020 due to COVID-19 travel restrictions.
The resort’s reservations team will be available Monday to Friday, 7 a.m. to 5 p.m., and Saturday from 9 a.m. to 1 p.m., at (473) 444-4258 and via email at firstname.lastname@example.org.
According to Janelle Hopkin, president and managing director, the resort will use the time to “strategically prepare its physical product to be ready to resume operations and welcome back guests to our Spice Family.”
For more updates from major hotel suppliers, click here.