Holland America launches shore excursion Best Price Guarantee

Holland America launches shore excursion Best Price Guarantee

SEATTLE — Holland America Line passengers who pre-book the cruise line’s EXC Tours will get the lowest rates through a brand new Best Price Guarantee program.

The Best Price Guarantee is available on all ships and all itineraries except Asia cruises and promises that if a guest finds a comparable shore excursion elsewhere at a lower price, Holland America Line will provide an onboard credit of 110% of the price difference.

“Shore excursions are an essential part of the cruise for many of our guests, and we’re introducing Best Price Guarantee because we believe our EXC Tours offer exceptional value, competitive pricing and the highest quality,” said Holland America Line President, Orlando Ashford.

He added: “We’ve taken an extensive amount of care in creating experiences that showcase the best of each destination and offer something for every taste, whether it’s enjoying the iconic sites through a different lens or someone who’s looking for something special and unique.”

If a guest pre-books a Holland America Line EXC Tour (shore excursion) and then finds an equivalent tour that offers the same amenities and experiences, including date, time, duration, transportation and meals, then a request easily can be submitted through an online form up to seven days before cruise departure. Guests will be notified within two days of submission if the tour meets the requirements for Best Price Guarantee.

If eligible, guests will receive a non-refundable onboard credit to be used during their cruise. Best Price Guarantee only applies to shore excursions that are advertised with pricing and publicly available. Guests who cancel their EXC Tour on board will not be eligible for the Best Price Guarantee credit.

Holland America Line’s EXC Tour lineup now includes more than 4,100 tours in nearly 550 ports.

The Best Price Guarantee submission form can be accessed at hollandamerica.com by all booked guests once they have checked in online.