Lithgow, New South Wales, Australia. Jan 2020

Goway here to help clients affected by Australia bushfires

TORONTO — Goway is letting clients know that it’s closely monitoring Australia’s bushfire situation, and is welcoming all questions and inquiries to ease any concerns.

Noting that the “health, safety and well-being” of its travellers is its primary concern, the company has eyes on the ground at its Sydney office, with local partners proactively contacting and successfully relocating all clients whose plans have been immediately impacted by the fires.

Some key regional areas in New South Wales, Victoria and South Australia, including western Kangaroo Island, have been affected and are currently not recommended for travellers. However, Goway is quick to note that many previously affected regions have since reopened to tourism, including the Blue Mountains in New South Wales. Kangaroo Island is also still accepting visitors in the unaffected eastern towns of the island.

“Some have voiced concern over whether Australia remains safe for travel at this time. To that end, we must stress that while the seriousness of the bushfires in Australia has not been overstated, many parts of the country of interest to international tourists are unaffected and remain open for travel,” said the company in a statement.

“We extend our deepest sympathies to the families and communities affected. We hope for an end to the bushfires and a speedy recovery for the impacted townships and natural landscapes. We also commend the fearless efforts of first responders who are combating the fires and working to restore their communities,” the statement went on to read.

Goway is encouraging all travellers to continue to book the destination, saying that “one major way to support Australia at this time is to travel to the country as planned and explore the many regions unaffected by the fires, where tourism is still open.”

For clients who’ve booked travel Downunder in the near future, Goway’s destination specialists are available 24/7/365 to answer any questions or concerns, as well as make any necessary modifications to their vacation. Call 1-800-387-8850 or email customerservice@goway.com.

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