TORONTO — G Adventures has pushed back its resumption date by another month due to the continuing COVID-19 pandemic.
Calling the move “unfortunate but necessary,” the adventure tour operator is further suspending tours departing up to and including Sept. 30, 2020, as well as the Oct. 21, 2020 departure of its G Expedition ship. This comes with the exception of 21 departures that are operating in Europe for travel that is possible between certain countries.
G Adventures previously extended its suspension of all tours departing up to and including Aug. 31. As of now, the company is not suspending tours beyond Sept. 30.
“The health and safety of our travellers and staff is our main priority and this is an essential measure to protect people at this time,” said the company. “We’re working closely with all of our partner suppliers including our hotel, ground transportation and meal providers to prepare for our tour relaunch. This includes the increased health and safety measures we’ve put in place on all of our tours as part of our new ‘Travel with Confidence’ policy, which features enhanced health and safety procerus on all of our tours to provide travellers with more confidence.”
Travellers can rebook their tour for a future date or book a different tour instead. All travellers booked and fully paid on a tour departing up to Sept. 30, 2020 will receive a 110% travel credit on all booked tour services, including pre- and post-night accommodation and transfers, to be used on any tour departing up to two years from the end of the month of their tour’s suspension. Travellers who haven’t yet made their final payment will have their Lifetime Deposit kept on file to put towards a future tour.
Noting how clients may feel uncertain about travelling in upcoming months, G Adventures is also offering those booked on tours departing up to Dec. 31, 2020 the option to transfer their booking to a future departure date for the same price. Alternatively, they can pay in full and receive a 110% travel credit for a future tour.
Plus, the company’s ‘Book with Confidence’ policy allows travellers to cancel and rebook their tour closer to the time of departure.
G Adventures is notifying all travellers regarding tour suspensions and advising travellers with flight bookings to contact their insurance/air providers for details on compensation.