TORONTO — Cuba has launched a new electronic tourist visa portal and outlined updated entry procedures for Canadian travellers.
“We want to reassure our valued travel trade partners that travelling to Cuba remains completely accessible,” said Gihana Galindo, Director of the Cuba Tourist Board. “These updated digital platforms are designed to simplify the pre-departure process.”
The federal government’s travel advisory for Cuba remains at orange level (avoid non-essential travel) amid Cuba’s energy and supply crisis brought on by the U.S. embargo and sanctions. Lift from Canada to the long-time favourite sun destination remains suspended by Canada’s airlines after February 2026 repatriation flights brought home more than 25,000 Canadian travellers. Canadian tour operators have suspended their Cuba programs as well.
FIVE REQUIREMENTS
The Cuba Tourist Board says the visa portal is available at consular.cu and applies to Canadian citizens travelling to Cuba via a third country. The tourist board recommends submitting e-visa applications at least seven days before departure. E-visas can also be obtained through authorized travel agencies.
Tourist e-visas are valid for a single entry within one year of issuance, with visitors permitted to stay for up to 90 days. The visas cover tourism stays, including hotels and B&Bs. Travellers can apply for an extension at a local Immigration Office in Cuba, subject to a fee, for a maximum stay of 180 days. A new e-visa is required for each subsequent trip.
All travellers must also complete the mandatory D’Viajeros digital entry form within seven days before arriving in Cuba. The form generates a QR code that must be saved, printed and presented to immigration officials upon arrival. Travellers obtaining their e-visa through a Cuban Consulate receive a direct link to the platform.
Proof of valid health insurance is also mandatory. The tourist board recommends purchasing destination-specific coverage through ESICUBA/ASISTUR.
For travellers flying to Cuba on American Airlines, Delta, Southwest or other flights departing from the U.S., a compliant health insurance policy is automatically included in the airfare for stays up to 30 days. The boarding pass or airline ticket serves as official proof of coverage.
Visitors must have a passport valid for the full duration of their stay. Non-Canadian citizens residing in Canada must also have valid re-entry documentation, such as a Permanent Resident card or visa, to return to Canada.
