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MIAMI — To give cruisers an added layer of assurance when booking future cruises, Crystal has announced its new Crystal Voyage Assurance policy for select 2020 and 2021 sailings.
As per the new policy, in the event that unforeseen travel restrictions require significant changes to set itineraries (either embarkation or disembarkation port and/or more than 30% of the published ports of call), guests are allowed seven days from the date of Crystal’s communication of the revised itinerary to cancel for a full 100% cruise fare and port charges refund.
Crystal Voyage Assurance applies to new and existing bookings on Crystal Symphony and Crystal Serenity departures from November 2020 through April 2021, including itineraries in the Middle East, Asia, Africa, the Mediterranean, the Caribbean and the 2021 Full World Cruise and all of its segments (including the final segment, which departs in May 2021).
As always, Crystal will curate alternative enriching and attractive destinations should any port restrictions necessitate itinerary changes.
And should a guest booked on one of the select voyages opt to cancel, travel advisor commissions will be protected on all fully paid bookings.
The new policy adds to Crystal’s other programs that offer guests increased flexibility and savings options during this time, including: