MIAMI — Earlier this week, Carnival Cruise Line kicked off its 2018 Carnival Conversations travel agent engagement program in San Antonio, Texas, designed to maximize training and development.

Carnival has confirmed that the program will run through November 2018. Additional events are scheduled in Boston, Miami, Toronto, Orlando, and Providence, Rhode Island.

This year, the cruise line is introducing an enhanced format to offer more targeted training for agents, as well as roundtable discussions to gather feedback on how the line can provide the best sales and service to partners.

Each event will feature a panel discussion with Carnival executives on sales and marketing techniques highlighting technology, group sales, social media and business acquisition. At the end of each general session, agents will be assigned to smaller roundtable breakout sessions of up to 10 people to discuss topics more in-depth.

“In creating our new series of Carnival Conversations events, we worked closely with agents in developing a format that would maximize their training and development and give them tools they could implement immediately after the event,” said Carnival’s Senior Vice President of Sales & Trade Marketing Adolfo Perez. “This program is richer in content than ever before and is designed to supplement the hundreds of additional field trainings we offer throughout the year.”

Agents may register to participate through Carnival Passport, located within the line’s travel agent web site GoCCL.com. Travel agents may also view a full list of Carnival Conversations trainings and events on Carnival Passport.