CALABASAS, CA — AmaWaterways scored two major awards in the same month, both of which recognized its exceptional service.
The river cruise line was honoured in Ottawa in October by the Canadian Automobile Association (CAA), which named it ‘2019 Partner of the Year’ in the river cruise category for the third consecutive year.
Later that same month at the annual AAA Travel Conference on Oct. 20-22, AmaWaterways was honoured with the award for ‘2019 Best in Member Services’.
Scott Campbell, Manager Cruise Relations, AAA National; Bryan Shilling, Managing Director Travel Products and Services, AAA National; Jazzmine Douse, National Account Manager, AmaWaterways; Gary Murphy, Vice President of Sales and Co-Owner, AmaWaterways; Paula Twidale, Vice President, AAA National
Each year, both CAA and AAA Travel asks stakeholders from across Canada and the United States to rank preferred travel partners on multiple criteria. These awards honour the best companies in the travel industry and their commitment to providing CAA and AAA travel advisors and members with exceptional travel products and services.
“To be recognized by these prestigious organizations for providing their members exceptional service and support means a great deal to our entire organization,” said Gary Murphy, senior vice president of sales and co-owner of AmaWaterways. “We are proud of the partnership we’ve built with the AAA and CAA clubs, and we are devoted to continuing that level of service, always looking for innovative ways to deliver the best product to their members and the best support to the valued AAA and CAA travel advisors who assist members in booking their dream river cruise vacations.”
Now in its 10th year, CAA’s National Conference recognizes the organization’s top travel partners, based on the collective experience of CAA’s several hundred travel advisors. Of the awards, Jeff Walker, CAA national chief strategy officer said: “CAA is committed to providing the best service to our members. These awards recognize CAA partners who share this devotion and commitment to providing exceptional experiences for our members.”
This year’s AAA Travel National Conference was held in Seattle, Washington with speakers including AmaMagna’s Godmother and award-winning travel host Samantha Brown. The theme of the event, ‘Travel: Transforming the Member Experience,’ focused on how AAA continues to evolve its travel offerings along with changing consumer expectations, as the association recently reached a record-high 60 million members.
