MONTREAL — The arrival of Air Canada flight AC856 from Toronto at 7:04 a.m. GMT earlier this week marked the official move of all Air Canada flights and operations to London Heathrow Airport Terminal 2: The Queen’s Terminal.
The modern and spacious facilities of Heathrow Airport’s new terminal provide customers with an improved travel experience including faster customs and immigration border control upon arrival and check-in and security clearance on departure. Eligible Air Canada and Star Alliance customers will have access to Air Canada’s newest international Maple Leaf Lounge also offering a stylish environment in which to relax or work before a flight.
“With over 20 daily Air Canada departures and arrivals, London Heathrow is our largest international operation,” said Benjamin Smith, Executive Vice-President and Chief Commercial Officer at Air Canada. “Now that all Star Alliance members are in a single terminal for the first time, our customers will benefit from more choice and easier connections across Europe, the Middle East and Africa. We are pleased that these new state-of-the-art facilities will enhance our passengers’ airport experience with efficient check-in flow, a minimal connecting time of 60 minutes and, for eligible customers, our very own Maple Leaf branded lounge showcasing the best of Canadian design and world-class amenities.”
Air Canada check-in and baggage drop off are located in Zone A of the check-in lobby and offer the latest technology including quick and easy self-service kiosks, fast baggage drop-off and dedicated full-service check-in counters. The new terminal provides a wide variety of shopping, dining and seating options in a light, airy and spacious building.
For more information on Air Canada’s operations at the new terminal, visit: aircanada.com/en/travelinfo/airport/heathrow.html.