MONTREAL — Air Canada Vacations is reminding agents about several time-saving tools available to complete and modify client bookings.
Agents booking with Air Canada Vacations are now able to reserve seat selection online through all distribution channels including ACV’s travel agent website, SIREV, Amadeus, Sabre Vacations and Galileo Vacations, instead of calling ACV’s reservations department.
Bookings can be retrieved via TripBook and from here, agents can add regular or preferred seat selection to their client files.
As a reminder, if making reservations through ACV’s online channels, final payments must be made online as well. Sirev does not accept cheque numbers as a form of payment for seat selection (credit cards only).
Agents can also quote and book their own groups to Sun destinations online or via GDS. Once they have shopped and booked their group package, agents can follow the online steps to book multiple PNRs; each PNR can hold a maximum of six passengers.
Once this process is completed, agents will be able to obtain availability and the price of the group booking, then mail ACV Groups’ department the PNR numbers at email@example.com. Group modifications, including name changes, or requests for other options, should also be sent to this email address, says ACV.
ACV has all-in-one cruise packages which include air, cruise, roundtrip transfers and all taxes and added values. These packages are also available for booking through all distribution channels.
Also new, ACV’s B2B res line for Sun, Europe, North America and cruise product is now open on Sundays from 9 a.m. to 5 p.m.