ACV to dispute chargebacks on agents’ behalf

ACV extends final payment deadline to 25 days before departure

MONTREAL — Air Canada Vacations has announced a new flexible final payment deadline of 25 days prior to departure in response to the ongoing COVID-19 outbreak.

Available until further notice, final payment will now be extended to 25 days – down from the current 45 days – prior to departure for all individual vacation packages to all destinations (excluding cruises). Normal cancellation terms and conditions still apply including EBB terms and conditions. The new temporary measure excludes group bookings.

“We are hearing that providing additional flexibility for final payment on future travel is top of mind and we want to help,” said Nino Montagnese, Managing Director of Air Canada Vacations. “It’s important to us that we continue to support our trade partners and customers during this time – we’re all in this together.”