TORONTO — There was no talk of business at Globus family of brands’ Annual Partner Appreciation Luncheon – only good food, great friends and a bounty of gratitude for those credited with the company’s success.
Taking place last Friday at Capra’s Kitchen in Mississauga, the intimate luncheon gave managing director Stéphanie Bishop and the entire Globus management team the chance to thank top partners for contributing to another growth year in 2019.
“We can’t ask for anything better than to have this group of people around us,” said Bishop, who referred to those in attendance as family. “After the busy-ness of the holidays, this is our way of saying ‘stop, take a breath, and just enjoy each other’s company’.”
Speaking with Travelweek, Bishop said that the company’s partners are key to its success “because they understand that together, we leverage our talents, knowledge and goals.” And though last year’s growth rate was slightly softer than 2018’s “historical” year, 2019 is still being called a major success.
“I believe the #1 reason we are up is the formidable team that we have in combination with the extraordinary partners we work with,” she said. “Without a doubt our success is due to our people, our partners, our continuously-evolving product portfolio and our common desire to make our guests happy.”
Bishop also noted the company’s growth not only in product but also in personnel. After starting with just 40 team members in Canada, Globus’ Canadian arm is just shy of 90 employees today, “a huge growth over a little more than 10 years,” she said.
Looking ahead to 2020, Bishop said the company is most looking forward to the arrival of its 14th Suite Ship – Avalon View – in the spring. Other highlights of the season include Antarctica with Monograms and the introduction of the ‘Undiscovered Med’ series, which Bishop said has been phenomenal. “True travellers are loving this program because it’s all about off the beaten track and unique experiences.”
With a new ship and itineraries in the pipeline, Bishop added that Globus’ partners will continue to play an integral role this year and beyond.
“We try our best to keep our guests happy, to do the right thing, and to keep things as simple as possible,” she said. “Working with you as true partners help us do that every day.”