Policies
All posts by Kathryn Folliott
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Tour Operators
“Why would a client value our work if we don’t?”: TTAND’s Friisdahl talks about the push for service fees
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Airlines
Air Canada’s deal “sets a standard”, said Freeland, and now the industry waits to see what will happen with other airlines
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Airlines
“We are absolutely committed to getting this going”: AC’s Guillemette talks refunds, thanks agents at virtual town hall
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Agent Feedback
“A win-win for everyone, especially travel agents”: What front-line agents are saying about Air Canada’s COVID-19 refunds and commission protection commitment
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Airlines
“No more excuses, no more delays”: Conservative MPs and union officials blast Liberals for lack of airline industry aid
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Advocacy
Recovery will come, “because people want to travel”: An interview with ACTA President Wendy Paradis
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Cruise
“We’re ready”: NCL’s Chief Sales Officer Katina Athanasiou on the new 2021 sailings, and a new commission policy
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Cruise
NCL is the latest cruise line to get onboard with sailings as CLIA slams CDC for mixed messages
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Airlines
Industry reaction and what’s next: The fallout from the terminated Air Canada – Transat deal