Virtuoso ends 14-year relationship with Disney over new onboard booking policy

Virtuoso ends 14-year relationship with Disney over new onboard booking policy

NEW YORK — Virtuoso, the international network of luxury travel agencies, is terminating its 14-year preferred supplier relationship with Walt Disney Travel Co., Inc. following recent changes to the company’s onboard booking policy for Disney’s Magical Cruise Company Limited.

While Disney has announced a cap of 10% for onboard bookings, Virtuoso says its agency members routinely earn commissions significantly higher than the cap allows for existing clients who book their next cruise while still onboard the ship.

Citing the commission cap as an unfortunate decision, Virtuoso says that focusing on partners who demonstrate support of the travel advisor community is its guiding principle. For more information on Virtuoso, visit virtuoso.com.