Virtuoso announces three senior leadership promotions
From l to r: Jennifer Campbell, Michelle Rashid and David Kolner

Virtuoso announces three senior leadership promotions

NEW YORK — Virtuoso has promoted three executives to senior leadership roles as part of its long-term strategy and talent development.

David Kolner was named executive vice president while Michelle Rashid has been promoted to senior vice president, culture & human resources. Jennifer Campbell, meanwhile, is stepping into her new role as senior vice president, network products & events.

Noting how many former employees have since rejoined the organization, and many who succeeded through the pandemic have been elevated to new roles of responsibility, Chairman and CEO Matthew D. Upchurch said: “The promotion of David Kolner, Jennifer Campbell and Michelle Rashid, all seasoned executives who have helped drive Virtuoso’s success for many years now, will be instrumental in keeping Virtuoso a driving force in our members’ and partners’ business strategies as we move into the next phase of travel’s recovery.”

In his new role, Kolner will continue to support global growth and accelerate value across the network. He first joined Virtuoso in 2008 as part of the technology team and was a driving force in the creation of the company’s global expansion strategy. He also championed early work in establishing a foundation for the global teams that’s in place today.

Rashid, a 17-year Virtuoso veteran, has been instrumental in rolling out the company’s matrixed structure and elevating its talent base for growth. She assumed responsibility for the company’s culture 10 years ago and has since developed and implemented the infrastructure to support the U.S. and global offices, which have seen significant expansion over the past 18 months. Rashid also helped establish a number of leadership development programs, including the Next Level Leaders group. In her new role, she will be responsible for executing organizational design and leadership effectiveness, including strategic talent acquisition, retention and special talent initiatives.

Campbell, as Senior Vice President, Network Products & Events, will lead a portfolio of products focused on network engagement, while also driving the creation and operation of global events for the Virtuoso network. Her expanded responsibilities include leading a team of product professionals, designers, engineers and subject matter experts from around the company. Campbell first joined Virtuoso in 2013 to manage the group’s new Agency Services department, offering programs and products for Virtuoso member agencies to increase revenues and improve efficiency. She has also been actively involved in launching and growing Virtuoso’s Benchmarking Teams. Prior to Virtuoso, she spent years in economic development in both the public and private sectors, and also co-owns Explorations, A Travel Agency.

Kolner, Rashid and Campbell all report directly to Brad Bourland, chief operating officer. While Kolner and Rashid are based in Virtuoso’s Seattle office, Campbell will continue to work from her Atlanta-based home office.

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