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LANGLEY, U.K. — With airlines around the world releasing their own health and safety protocols in response to COVID-19, Travelport has launched a new tracking tool that helps agents streamline all individual policies.
Available free of charge to both Travelport customers and the wider industry, the Travelport Airline Health & Safety Tracker highlights the safety measures of more than 80 of the world’s largest airlines. It monitors the use of seven main measures: mandated use of face masks; socially distanced seating; temperature checks before boarding; improved air filtration; enhanced cleaning programs; reduced onboard food and beverage services; and mandated traveller health certification or declaration.
The data is presented in a simple visual format and is updated weekly by Travelport. The tool is delivered to both online and offline travel agencies through the recently launched Travelport COVID-19 Smartpoint Plugin, Travelport’s API-based merchandising solution, Branded Data File, and the company’s COVID-19 Resource Hub, which is also available to the general public.
“As we sit at the heart of the industry, both aggregating, and enabling the merchandising of, travel content from all corners of the world, we are in a natural position to bring this information into a single place and deliver it to travel agents and travellers,” said Kyle Moore, Global Head of Customer Strategy and Marketing, Travelport. “Using our leading technology, we believe this tool will help travelers to match their travel needs with the safety measures they expect, bringing back confidence in travel and supporting a strong industry recovery.”
In the Travelport COVID-19 Smartpoint Plugin, which can be downloaded from Travelport Marketplace, the information is available alongside details on government restrictions, lockdowns and safety measures – updated on a daily basis by global travel safety intelligence provider, Safeture. Information can be surfaced at the click of a button, based on the itinerary being booked. A video demonstration can be found here.
As the airline safety information is also available through Travelport Branded Fares Data File, Travelport’s online travel agency, corporate booking tool, and travel meta-search customers can easily integrate Travelport Airline Health & Safety Tracker data into their own booking tools.
Additionally, all of the information is available on the Travelport COVID-19 Resource Hub, along withcomprehensive information on travel restrictions across the world; airline, hotel and car policy trackers; direct links to Travelport support services, and guides to the best way to use technology during the crisis.