COVID-19 border and travel measures gone as of Oct. 1, including ArriveCAN and the mask mandate

Pearson’s ‘Healthy Airport’ program has more safety protocols

TORONTO — To adapt to the new realities of air travel, Toronto Pearson has launched its ‘Healthy Airport’ program that includes health and safety protocols that go beyond the measures already in place.

The five-point comprehensive program also includes a strategic partnership with BlueDot, a leader in advanced data analytics and technologies to predict and monitor infectious disease risks.

The new measures of the Healthy Airport commitment are in addition to those implemented by the Greater Toronto Airports Authority (GTAA) on June 1, which includes mandatory masks, limited access to airport facilities, enhanced cleaning and hygiene and signage for physical distancing.

With the new program, additional measures include everything from touchless check-in to air quality monitors.

“This is our commitment to you, our passengers and our airport workers,” read an official statement from Toronto Pearson. “Passenger confidence in Canada’s travel industry is of the utmost importance, and the Toronto Pearson workforce is dedicated to rebuilding public trust and demonstrating that the aviation sector takes health issues and their well-being seriously.”

The following measures will be implemented as part of the Health Airport program:

  • Passengers and employees are required to wear masks
  • Continuous cleaning with innovative cleaning approaches
  • 4 level approach to disinfection using Tersano, Oxivir, Ultra-Lyte, and Microbial/Probiotic as recommended by our contracted industrial hygienist
  • Disinfection focused on high traffic areas, including escalators, moving walkways, handrails, stairways, baggage carts and kiosks
  • Terminal access is restricted to travelling passengers and employees on shift
  • Floor decals, stanchions and additional signage to help with physical distancing
  • Log of COVID-19 cases within the workforce
  • Temperature checks for all passengers travelling to Canada by July 9 and all departing passengers by late July, as coordinated by the Government of Canada
  • Gate holds for aircraft to ensure terminals aren’t crowded
  • Updates via Twitter (@torontopearson)
  • Health and COVID-19 response information available at
  • In-terminal digital screens, signs, floor decals and public announcements
  • New filters in HVAC system for more filtered air and increased flow
  • Plexiglass installations in more than 80 locations, coming soon to taxis and limos
  • Touchless technology deployed in kiosks, elevators and bag drops
  • Using guidance outlined by the International Civil Aviation Organization (ICAO), Toronto Pearson’s measures meet and, in many cases, exceed recommendations
  • A strategic partnership with BlueDot, a leader in advanced data analytics and technologies to predict and monitor infectious disease risks
  • 6 autonomous floor cleaners in use
  • Air quality monitoring stations inside both terminals
  • Virtual customer service officers
  • Disinfection corridor pilot for workers


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