Poll results from Travelweek’s COVID-19 Travel Agent Survey show that while many front-line agents are working overtime to keep up with all the C&Cs - counselling and cancellations - they’re also ...
TORONTO — Effective immediately, TICO is implementing a 90-day deferral of fees.
The deferral applies to the following …
“The ongoing impact of the COVID-19 crisis continues to place severe financial strain on all registrants,” says CEO and Registrar, Richard Smart.
“There is no action required by registrants to qualify for the above deferral,” says Smart. “If you have already remitted fees for a prior period, or for the above periods, please note that TICO will not accept requests for refunds and appreciates your continued support and understanding.”
He adds that renewal applications and Compensation Fund assessments forms must continue to be submitted to TICO on time, consistent with required reporting timelines to support continued registration under the Travel Industry Act, 2002.
Smart reminds registrations to please refrain from using couriers to send in forms and use email or regular mail instead.
He adds: “Registrants who may otherwise be remitting payment are strongly encouraged to use online banking through your financial institution.”
Registrations are asked to refer to TICO’s website and future Registrar Bulletins for updates, including the timing of future remittances for the above deferrals.
TICO has also announced a payment in the amount of $1,769.17 from the Compensation Fund, to assist three consumers who did not receive travel services for which they had paid. The payments were due to the failure of Adria Airways in Slovenia, which ceased operations in September 2019.