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Sunwing updates communications about new travel regulations

TORONTO — Sunwing is making it easier for both customers and travel agents to navigate the new federal vaccination requirements for Canadian air travel, which come into effect on Oct. 30.

The company has sent out numerous email reminders to both customers and agents explaining the new requirements, in addition to updating its Travel Requirements page on with a helpful pre-departure checklist, as well as updating the Sunwing Agent portal. Requirements about vaccination requirements can also be found within the booking path, the Travel Advisories page, eDocs, confirmation emails and within the new Sunwing app.

“As demonstrated by the government lifting the advisory against non-essential travel for fully vaccinated Canadians, vaccinations are a critical tool in helping our industry rebound and return stronger than ever before,” commented Andrew Dawson, President of Tour Operations at Sunwing. “We’re dedicated to making the travel process frictionless and stress-free every step of the way and are in constant communication with our customers and agency partners. With simplified information on travel requirements, we’re hoping to show Canadians that returning to paradise is easy under our wing.”

Sunwing’s Corporate Vaccination Policy

Sunwing’s new mandatory vaccination policy for new and existing employees, previously announced last month, is in line with the new federal regulations. As part of the policy, all employees, including those working from home on a part-time or full-time basis, must be fully vaccinated as a condition of employment, with limited exemptions.

According to Kelly Davis, Chief People Officer at Sunwing Travel Group, the response to the policy has been overwhelmingly positive.

“After over a year and a half of living through this pandemic, our passionate and customer-centric employees are eager to do whatever it takes to help support our beloved industry,” said Davis. “Vaccinations have proven to be the most effective tool in reducing the spread of COVID-19 and, in turn, supporting the revival of our sector. To date, 96.7% of our Canadian employees are within compliance of the policy and we are grateful for our EPIC team’s support of our industry’s recovery.”

More information can be found on the Safe with Sunwing page.

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