CTA’s online tool offers info resource for passengers dealing with delays, cancellations and more

Sunwing launches enhanced agent portal with One Million STAR Points contest

TORONTO — Sunwing has launched its enhanced travel agent portal featuring improved features  and new tools that are essential to the booking experience.

Available at Sunwingagents.ca, the new portal is designed to improve agent interaction through convenient self-serve options available 24/7. Featuring an intuitive design, it allows agents to navigate with ease and enjoy unlimited access to a suite of marketing tools, key information and resources, along with several new features that will help agents increase their knowledge and save time. These include the following:

  • Agent tools: Agents can stay in the know with information on current Sunwing promotions, view on-demand webinars, customizable flyers and more
  • Agent STAR rewards program: Agents can easily sign up for a STAR Card to start earning points for all qualifying bookings and manage redemption of STAR Points for cash.
  • Destination entry travel requirements: Agents will have up-to-date information on entry requirements for all Sunwing destinations.
  • Agent FAQs: Helpful agent information and answers to commonly asked questions will be provided for additional support.

Sunwing’s popular ‘Manage my bookings’ feature will now allow agents to perform self-serve transactions, including adding payments and travel insurance, in addition to making changes to bookings, accessing and printing e-docs, selecting and upgrading seats, booking excursions and more.

Plus, agents booking group travel will enjoy easy access to the Group Sales Resource Centre and its services such as creating instant group quotes, with destination information on wedding planning services, group rewards and our hotel recommendations by group type readily available.

“Following the culmination of several months of hard work and dedication by the Sunwing team, we’re thrilled the new and improved Sunwingagents.ca portal is now live, providing more opportunities for our agency partners to book their customers’ dream vacations with Sunwing,” said Andrew Dawson, President of Tour Operations for Sunwing.

“As a vital resource for travel bookings, agents can take advantage of our innovative features and access valuable information that will arm them with the tools they need to address customer inquiries and secure more sales,” he added.

To further engage agents, Sunwing is launching a new contest for the month of April in which agents have even more opportunities to earn STAR Agent Rewards Points with Sunwing’s One Million STAR Points Contest. Agents registered with the STAR Rewards Program, as well as those who register at Sunwingagents.ca in April, can increase their chances of winning one of 10 weekly 25,000 STAR Points prizes that can be redeemed for cash, simply by logging in and interacting with the portal. Chances of winning points increases the more agents log in and interact with various elements of the platform.

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