SIA opens entire network to fully vaccinated travellers as of April 1, 2022

SIA opens entire network to fully vaccinated travellers as of April 1, 2022

NEW YORK — Singapore Airlines and its low-cost carrier Scoot are opening up their entire networks to fully vaccinated travellers effective April 1, 2022.

Fully vaccinated travellers on all Singapore Airlines (SIA) and Scoot flights can fly quarantine-free entry into Singapore, without any on-arrival test or quarantine requirements, from April 1.

SIA and Scoot operate from 97 destinations in 34 countries to Singapore. SIA’s flight scheduled can be found here. Scoot’s flight schedules can be found here. All fully vaccinated travellers are still required to take a pre-departure test and meet prevailing visa requirements.

The move comes after the Singapore government simplified the travel protocols for entry into the country.

The updated policy means SIA and Scoot will no longer designate specific Vaccinated Travel Lane (VTL) flights from April 1. Existing customers who are currently booked on a VTL flight on or after April 1 may travel as planned and do not need not make any changes to their booking.

Travellers, regardless of vaccination status, will be allowed to transit through Singapore on almost all SIA and Scoot flights from April 1 as long as they meet the entry requirements of their final destination.

“The SIA Group welcomes the latest measures to simplify travel protocols for entry into Singapore,” says SIA. “This supports the goal of restoring Singapore’s position as a leading tourist destination and premier air hub. It will allow our customers to plan for their holidays, and reconnect families and loved ones, while also supporting the growing demand for business travel. We look forward to welcoming our customers on board our flights, where they will enjoy our warm hospitality and world class products and services. The SIA Group will continue to closely monitor travel demand, and increase our capacity and services accordingly.”

CUSTOMERS WITH EXISTING BOOKINGS

Passengers with existing bookings who wish to make changes have the option of doing so via SIA’s website, using the self-service options. SIA is advising customers who made bookings through a travel agency or partner airline to contact them directly for assistance.

“We strongly encourage SIA customers to only call our contact centres or visit the SIA Service Centre at ION Orchard if they are traveling within the next 72 hours. This will allow our service representatives to focus on assisting customers with urgent flight changes,” says the company.

“We thank our customers for their patience and understanding as we manage the extremely high volume of inquiries during this time.”