VANCOUVER — Rocky Mountaineer has extended the delay of its 2020 travel season from the end of April to July 1 due to the COVID-19 pandemic.
The season was originally scheduled to start on April 13. With this second delay extension, all train departures will be halted until July 1, 2020.
Guests on suspended departures will receive a future travel credit for 110% of the value paid, which can be applied to a new departure in the 2020, 2021 or 2022 seasons. They have until before Nov. 30, 2021 to apply the future travel credit.
In addition to the future travel credit for impacted guests, Rocky Mountaineer is waiving all fees associated with changing travel dates.
Noting how the team is “incredibly disappointed” about the delay, Steve Sammut, president and chief executive officer, said: “With the Canadian borders closed to international travellers until June 30 and other global travel mandates, it has become impossible for us to operate while these restrictions are in place.
“We sincerely thank our partners, guests and team members for their patience and understanding as we work through these challenging times.”