VANCOUVER — Rocky Mountaineer is extending its suspension of its travel season until July 31 due to the COVID-19 pandemic and associated government restrictions.
The tour operator previously announced suspended departures until July 1.
“It is with much regret that we announce this extension of our travel suspension,” said Steve Sammut, president and chief executive officer, Rocky Mountaineer. “With numerous travel restrictions in place globally, airlines having limited flight availability, many of our operational partners having suspended their services, and other challenges, it has become impossible for us to start our operations in July.”
Guests on suspended departures will receive a future travel credit of 110% of the monies paid, valid through to the end of the 2022 season. Rocky Mountaineer will also hold 2021 rail prices at the 2020 level, so guests will not experience an inflationary price increase for the rail portion of their itinerary.
In addition, guests who rebook a similar package in 2021, within 14 days of the original departure date anniversary, will not pay more for the new package including third-party hotels, tours and attractions, due to the later travel date.
Guests on a suspended departure can contact their travel agent or Rocky Mountaineer before Nov. 30, 2021 to select their new travel date.
“We hope by offering the future travel credit, consistent rail pricing, flexibility with rebooking, and package rebooking guarantee we can make it as seamless as possible for our guests to plan their future travel,” said Sammut. “Rocky Mountaineer is committed to providing these guests with a world-class experience at a time when the global circumstances permit and it is possible to do so.”
For more information, visit www.rockymountaineer.com/covid19-keeping-you-updated.
For more updates from other tour operators go to https://www.travelweek.ca/news/globus-goway-insight-intrepid-and-more-the-latest-updates-amid-the-coronavirus-pandemic/.