SANTA CLARITA — Princess Cruises is extending its pause in operations as it continues to work towards meeting the CDC’s new ‘Framework for Conditional Sailing Order.’
The cruise line is extending its pause of guest cruise vacations on ships sailing through May 14, 2021. This includes sailings in the Caribbean, the California Coast along with early season Alaska and Europe cruises.
Princess previously paused global guest cruise vacations and cancelled all departures on all ships through March 31, 2021.
Guests currently booked on cancelled voyages will have the option to receive a refundable Future Cruise Credit (FCC) equivalent to 100% of the cruise fare paid, plus an additional non-refundable bonus FCC equal to 25% of the cruise fare paid.
To receive the above FCCs, no action is required by the guest or their travel advisor. The FCCs can be used on any cruises booked by May 1, 2022 and sailing by Dec. 31, 2022. Alternatively, guests can request a full refund for all monies paid on their booking through this online form. Requests must be received by Feb. 15, 2021 or guests will be registered for the FCC option.
Princess is also protecting travel advisor commissions on bookings for cancelled cruises that were paid in full.
“We appreciate the patience from our loyal guests and travel advisors as we work to meet the health and safety requirements for our return to service,” said Jan Swartz, president of Princess Cruises. “We continue to prepare our ships for our return to service and we are eager to see our guests back onboard to create summertime memories.”
For the most current information and instructions for booked guests affected by these cancellations, go to Information on Impacted & Cancelled Cruises.