SANTA CLARITA — Princess Cruises has launched its ‘Shore Excursions Best Price Guarantee’ program fleet wide, on thousands of tours in ports around the world. With the program, guests are guaranteed the assurance that if they find the same shore excursion elsewhere at a lower price, they’ll receive 110% of the difference in the form of non-refundable onboard credit.
“Our new Best Price Guarantee on shore excursions gives guests satisfaction that they are receiving competitive and fair pricing while enjoying an exceptional experience ashore,” said Bruce Krumrine, vice president of shore excursions for Princess Cruises. “We find our guests rate their overall cruise vacation experience higher when they take our shore excursions because we handle every detail for them so they can easily explore the world and take home lifelong memories of the places they visit.”
The new Best Price Guarantee is available to guests who book their excursions with Princess pre-cruise. If they find an equivalent shore excursion at a lower price, the request can be submitted at least seven days prior to the sailing date to email@example.com for review. Within two business days, they’ll be notified if their request meets the Best Price Guarantee criteria. If it does, 110% of the price difference will be applied in the form of a non-refundable onboard credit.
The program only applies to shore excursions that are advertised with pricing and publicly available. It applies to all shore excursions, with the exception of Asia, Southeast Asia and Japan ports, and excludes private vehicle and driver excursions.