To help travel agents reassure client concerns about the Coronavirus, TICO has issued a special Registrar Bulletin that includes relevant tips and information.
UPDATED MARCH 30: The Grand at Moon Palace Cancun and Le Blanc Spa Resort Cancun have now been closed. They will remain closed until April 20, 2020.
TORONTO — Palace Resorts & Le Blanc Spa Resorts have announced that two of its properties remain open while all others have been forced to temporarily close due to COVID-19.
The Grand at Moon Palace Cancun and Le Blanc Spa Resort Cancun are currently still operating.
Moon Palace Cancun, Sun Palace, Beach Palace, Playacar Palace, Isla Mujeres Palace, Le Blanc Spa Resort Los Cabos, and Moon Palace Jamaica are all closed. The company aims to reopen all properties on May 1, and will continue to monitor the situation.
For all previously existing and new reservations at any of its properties made for March and April, guests are able to modify the date of their reservation to any alternative date from now until Dec. 15, 2020. All penalties associated with date changes to these reservations will be waived. This also applies to non-refundable reservations.
For more information go to https://www.palaceresorts.com/en/relevant-information.
In other news, the adults-only Le Blanc Spa has appointed Victor Vargas as its new director of sales who will cater solely to the luxury market. His appointment coincides with the launch of Le Blanc Spa’s new Blanc Benefits program, which rolled out last month.
As part of the program, guests staying three nights or more will receive Blanc Benefits, a curated collection of amenities and services to enjoy during their stay. These include, but are not limited to, treatments and services at Blanc Spa, tee time at golf courses, destination experiences and exclusive dinners.
For more information on Blanc Benefits go to https://www.leblancsparesorts.com/en/blanc-benefits.