New product & loyalty program updates discussed at ACV’s latest Travel Advisory Board meeting
Top row (l-r): Patrick Giguere, Voyages Constellation; Tim Morgan, TPI; Monique Lalonde, General Manager, Sales – National Accounts, ACV; George Platanitis, Vice President Sales & Partnerships, ACV; Jason Mills, Escapes.ca; Sophie Kazaz, Director, Group Travel & Partnerships, ACV; Vikas Malhotra, itravel2000; Barba McLean, Maritime Travel; Margaret Barrie, Uniglobe Adventure House Travel; Annie Desjardins, Voyages Synergia Inc.; Karen Salviato, Carlson Wagonlit Travel; and Shelley Parry, TierOne Travel Bottom row (l-r): Caterina Gurreri, Manager, Groups, Commercial, ACV; Guy Marchand, General Manager, Sales – Quebec & Atlantic Canada; ACV; and Marigold Frontuna, General Manager, Sales – Western Canada, ACV

New product & loyalty program updates discussed at ACV’s latest Travel Advisory Board meeting

MISSISSAUGA — Call it a meeting of the minds, where top travel minds talked about issues and products most relevant to travel agents.

Air Canada Vacations held its most recent Travel Advisory Board meeting at its Mississauga office with travel partners from across the country representing chains, consortia and independent agencies.

During the meeting, ACV highlighted its growing partnership with RIU Plaza City Hotels, including new properties in Miami, New York City, Panama City, Dublin and Berlin that the tour operator now offers. Other highlights include ACV’s Europe and Cruise brochure launching this week, as well as its Spotlight, Play and Luxury collections.

ACV also vowed to provide travel agents with more in-depth training on its ACV&ME loyalty program. Webinars as well as a focused communications strategy will highlight the program’s many benefits, reward levels and redemption options.

“It’s refreshing to collaborate with our Travel Advisory Board,” said George Platanitis, Vice President, Sales & Partnerships, Air Canada Vacations. “Our team looks forward to these meetings as the group provides a different perspective on how we run our business. We appreciate the positive feedback and work through the constructive criticism in order to improve services for our travel trade partners. It’s rewarding to see that we are all working together for a common good.”