MIAMI — After a six-month closure, seven hotels and resorts under the Meliá Hotels International (MHI) umbrella have reopened in the Caribbean, Mexico and the United States.
The following properties have reopened their doors: Paradisus Playa del Carmen (July 1); Paradisus Los Cabos (Aug. 15); The Grand Reserve at Paradisus Palma Real (Oct. 1); INNSiDE New York Nomad (Oct. 2); Meliá Caribe Beach Resort (Oct. 8); and Meliá Punta Cana Beach Resort (Oct. 15). Meliá Orlando Celebration in Celebration, Florida reopened its doors earlier this summer on May 18.
Coming on stream in November will be Paradisus Cancun (Nov. 1) and Meliá Nassau Beach (Nov. 22). ME Cabo and Meliá Braco Village will open just in time for the holidays on Dec. 1 and Dec. 18, respectively.
Coming in 2021 will be Paradisus Playa Mujeres, located 30 minutes from Cancun International Airport and offering 498 suite-style rooms, 10 dining options, a Greg Norman-designed golf course and the signature YHI Spa. It will be the fourth Paradisus resort in Mexico and the seventh in the entire brand.
All hotels and resorts are reopening under the ‘Stay Safe with Melia’ program, which MHI unveiled in May. The company has partnered with Bureau Veritas, an industry leader in inspection, certification and testing, to ensure it meets the highest standards in preventative measures to combat the spread of COVID-19 across its portfolio. Its 390 hotels around the world have modified their facilities and redesigned all their processes to reduce direct interaction and maintain hygiene standards and social distancing across each property.
Here’s an overview of safety measures that have been implemented:
- Check-in/checkout and concierge services are now offered digitally only
- Temperature checks of all guests are conducted upon arrival
- Guests receive a special COVID-19 amenities kits with a mask, gloves and hydroalcoholic gel
- Shared amenities kits such as dental, shaving and shoe shine are available upon request; only essential items such as shampoo and soap are offered in-room
- Self-service buffet stations have been modified to a market-style service concept featuring pre-packaged food
- Complimentary beverage stations have been removed throughout all resorts
- All menus will only be offered digitally; reservations are required for all restaurants
- Pool and beach chair layouts have been modified to adhere to social distancing at restaurant
- New entertainment and programming have debuted to meet the needs of social distancing
- Spas now offer a reduced list of treatments and are available by appointment only
All of the above MHI resorts (with the exception of 2021’s Paradisus Playa Mujeres) will open with discounted deals ranging from 35% to 50% off nightly rates as well as free cancellation for all reservations. Select resorts will also offer complimentary airport transfers for certain room categories, resort credits and extra MeliáRewards bonus points, and offers for kids to stay free. Rates start at US$69 per night, per person.