SANTIAGO, CHILE — A major refresh is being planned for two-thirds of LATAM Airlines Group’s global fleet over the next two years.
As part of a US$400 million investment, the revamp will include the interior of more than 200 aircraft that serve both long- and short-haul routes throughout the group’s network. LATAM Airlines Peru will receive the first new-look aircraft by year’s end, followed by LATAM Airlines Brasil at the start of 2019.
LATAM Airlines Group’s Chile affiliate will operate aircraft featuring the new cabins from the second half of 2019.
For passengers travelling on long-haul routes, LATAM will transform the cabins of its Boeing 767 and Boeing 777 wide-body aircraft as well as apply the revamped design to new Boeing 787-9s and Airbus A350-1000s due for delivery over the coming years.
The cabins will offer:
• New Premium Business seats, each with direct aisle access and featuring the latest generation in-flight entertainment with an 18-inch personal screen.
• On new aircraft, the economy cabin will feature ergonomic seats featuring USB power ports, larger 12-inch seat-back screens and inflight entertainment system.
• Economy passengers can upgrade to LATAM+ Seats with increased space, greater recline and premium services.
For passengers on domestic flights within Latin America, LATAM will transform the cabin of over 150 Airbus A320 and A321 aircraft, which will offer:
• Wi-Fi connectivity and greater in-flight entertainment options.
• Ergonomic seats featuring greater comfort and USB power ports.
• The chance to upgrade to LATAM+ Seats.
LATAM spent three years fine-tuning the design of its new cabins. It consulted passengers and experts, conducted seat trials and ergonomic tests as well as 36- evaluations involving customers, cabin crew and LATAM team members.
“Onboard experience is one of the most important differentiators in choosing an airline and the most relevant factor in customer satisfaction, so it was essential that our passengers were involved in the development process,” said Claudia Sender, Vice President Clients, LATAM Airlines Group. “We are committed to better understanding and satisfying passenger needs and we believe that with these new cabins – in addition to our unrivalled network of destinations – that LATAM is well placed to consolidate its position as the first choice for passengers travelling in Latin America.”