TORONTO — Intrepid is allowing travellers to change their travel plans three weeks before their departure with its new flexible booking policy.
Designed to give clients added peace of mind during the COVID-19 pandemic, the new ‘Flexible Bookings’ policy permits changes to travel plans 21 days before a scheduled departure, allowing for new travel dates or an entirely different trip with no change fees.
Deposits are the only cost travellers will pay until 21 days before departure, and if plans change the deposit will be transferred toward another trip.
Travellers can also reserve a trip without payment for up to five days.
“We want to ensure your clients can book confidently and change, move or cancel their travels with no fuss,” said Brett Mitchell, Intrepid Travel’s chief commercial officer.
All of Intrepid’s global tours have been suspended until at least Sept. 30, 2020 due to the pandemic, however when they do resume, they will operate under new Safe Travel protocols developed and endorsed by the World Travel & Tourism Council (WTTC).
Intrepid recently received WTTC’s Safe Travels stamp, which designates that it has adopted health and hygiene global standardized protocols. These include enhanced sanitation, contactless technology solutions, physical distancing across accommodation, transport and restaurants as well as pre-trip and on-trip health screenings. Intrepid will not require a negative COVID-19 test before joining a trip unless it is a requirement of entry for the country.
For a full list of Intrepid’s health and safety protocols go to https://www.intrepidtravel.com/ca/safe-travels.
For updates from other tour operators go to https://www.travelweek.ca/news/globus-goway-insight-intrepid-and-more-the-latest-updates-amid-the-coronavirus-pandemic/.