HAVANA — Iberostar Hotels & Resorts is celebrating the reopening of Iberostar Laguna Azul as the company continues to work towards a full recovery in Cuba.
Noting that the return to normality is a gradual process, the hotel chain currently has five hotels up and running in Havana, Varadero and Cayo Guillermo. In addition to Iberostar Laguna Azul, resorts in Varadero that have reopened their doors include Iberostar Selection Varadero and Iberostar Tainos.
Overlooking Varadero Beach, the five-star Iberostar Laguna Azul welcomes back guests with themed restaurants, six outdoor pools, an extensive entertainment program for adults and children as well as a spa complete with a hydrotherapy area. Its reopening on April 18 coincides with the arrival of the first direct flight between Moscow and Varadero after several months without flights between the two destinations.
Since resuming operations, Iberostar Hotels & Resorts has implemented the ‘How We Care’ program featuring over 300 safety measures, all with the support of a Medical Advisory Board. In addition, guests who wish to take an antigen or a COVID-19 PCR test, available at a low cost, can request an appointment to take the test. In many cases, tests can be administered at the hotel by specialized staff or at nearby accredited centres.
In the event of a positive test, Iberostar guarantees to accommodate guests through free support services included in all bookings. These include an extended stay without any additional cost in isolated rooms as well as all necessary care and services such as entertainment and contact-free room service, among others.