Susie Grynol and Keri Robinson

Marriott International appoints new senior leaders to Canadian team

BETHESDA, MD — Marriott International announced today that two new members have been appointed to its Canadian senior leadership team.

Susie Grynol will join Marriott International as Market Vice President, Eastern Canada. Meanwhile Keri Robinson will assume the position of Area Vice President, U.S. Western Mountain Pacific and Western Canada, expanding her current responsibilities. Both positions will report to Paul Cahill, Senior Vice President, Canada Operations.

Grynol most recently served as CEO at the Hotel Association of Canada, a position she took over in 2016. During her tenure at HAC, she drove a successful turn-around strategy, building the association’s profile, influence and membership to record levels. She also led a lobbying effort for the industry during COVID which yielded $23 billion in government support. Plus, under her leadership, HAC membership grew by nearly 3000%.

In her new role Grynol will be a key member of the Canadian leadership team supporting Managed by Marriott hotels, Select and Premium brands in Canada. She will ensure market-wide program implementation and drive key initiatives, working closely with Area General Managers and property General Managers to positively impact hotel performance in Eastern Canada.

Grynol will begin her role with Marriott on June 3.

Meanwhile, as Area Vice President, U.S. Western Mountain Pacific and Western Canada, Robinson will be responsible for delivering full P&L accountability and supporting efforts to drive a top level customer experience for Managed by Marriott hotels within the region.

Robinson has been with Marriott International for more than 35 years. In 2020, she was promoted to Area Vice President following roles as Area General Manager in the Seattle and San Diego markets for Marriott and Starwood Hotels & Resorts. During her time as Area General Manager with Starwood based in Seattle, she had responsibility for the managed, full service properties in Western Canada, in Vancouver, Calgary and Edmonton.

Robinson’s expanded role will be effective May 18, 2024.

“Susie brings deep knowledge of the hospitality industry, strong leadership skills, and award-winning government relations experience to Marriott, while Keri has demonstrated results in the U.S. Western Mountain Pacific region and is set-up for success based on her previous experience as a leader in the Western Canada region,” said Cahill.

“We are thrilled to welcome Susie and Keri to our Canadian leadership team. As this region continues to grow, their leadership and expertise will be critical to increasing our presence in the market, as well as driving topline revenue and profit goals for our hotels across Canada,” he added.

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