SEATTLE — Holland America Line and Princess Cruises have announced an extension of their pause in operations from Seattle as both lines work to salvage some portion of their Alaska seasons.
HOLLAND AMERICA LINE
Holland America is extending its pause of cruise operations to now include all June 2021 roundtrip sailings to Alaska from Seattle, Washington, including six cruises on Eurodam and Oosterdam with a call at Victoria, B.C.
At this time, Alaska cruises sailing roundtrip from Seattle departing in July and onward have not been cancelled.
Following the earlier Canadian Transport Ministry Interim Order that closed Canadian ports to passenger vessels, discussions continue with Canadian and U.S. government authorities to try to preserve remaining Seattle Alaska sailings. Holland America previously announced the cancellation of all 2021 Alaska cruises to or from Vancouver.
Guests currently booked on the cancelled roundtrip Seattle-Alaska June departures will automatically be moved to an equivalent cruise in 2022 at the 2021 fare, with all cash and Future Cruise Credit funds moved to the new booking.
Once a new booking confirmation is received, if guests decide not to accept the 2022 cruise booking, they will have the option to decline the booking and receive an FCC of 110% of any cash paid. Guests will also be able to request a full refund of all monies paid to Holland America.
The minimum FCC is $25 and will be valid for sailings departing through Dec. 31, 2022 and will be moved to the guest loyalty account. Non-cruise fare purchases (shore excursions, airfare, gifts, dining and spa) will be transferred to a new booking or automatically refunded via the method of payment used to purchase the goods or services. Other booking and cancellation conditions and policies may apply if the cruise was not booked through Holland America.
Princess is extending its pause of cruise vacations for sailings from Seattle through June 27, 2021. The pause affects seven-day Alaska Inside Passage cruises on Emerald Princess and Majestic Princess.
For guests booked on a cancelled voyage, Princess will offer to move guests to the equivalent cruise in 2022. The rebooking process will have the added benefit of protecting the guests’ 2021 fare on their 2022 voyage. Alternatively, guests can choose an FCC equivalent to 100% of the cruise fare paid plus an additional non-refundable bonus FCC equal to 10% of the cruise fare paid (minimum US$25) or a full refund to the original form of payment.
Requests must be received through this online form by April 15, 2021 or guests will automatically receive the FCC option. FCCs can be used on any cruises booked by and sailing by Dec. 31, 2022.
Princess will transfer the commission earned by travel agents from the cancelled 2021 cruise to the new booking in 2022 for bookings that were paid in full.
For the most up-to-date information and instructions, go to Information on Impacted & Cancelled Cruises.