Holland America pauses operations on all ships through Dec. 15

SEATTLE — Holland America Line has extended its pause of cruise operations and cancelled departures on all ships through Dec. 15, 2020.

The news comes on the heels of CLIA’s extension of suspension for its member cruise lines until at least Oct. 31, as well as the CDC’s extended No Sail Order to at least Sept. 30.

Holland America’s pause extension will impact Caribbean, Mexico, Panama Canal, Pacific Coastal, South America, Antarctica, Hawaii, South Pacific, Australia and Asia itineraries.

Travel agent commissions on bookings for cancelled cruises that were paid in full and for the total amount of the FCC when rebooked will be protected.

Those with impacted cruises automatically will be cancelled, and no action is needed for guests opting for the future cruise credit. All guests will receive an FCC per person as follows:

  • Paid in full: Those who had paid in full will receive 125% FCC of the base cruise fare paid to Holland America Line
  • Not paid in full: Those with bookings not paid in full will receive an FCC of double the amount of the deposit paid for the cruise; the minimum FCC is US$100 and the maximum will be an amount up to the base cruise fare paid

The FCC is valid for 12 months from the date of issue and may be used to book sailings departing through Dec. 31, 2022. All other funds paid to Holland America Line may be transferred to a new booking or will automatically be refunded via the method of payment used to purchase the services.

A full refund option is also available to guests. Visit the Cancellation Preferences form to indicate that a refund is preferred, no later than Sept. 15, 2020.

These options are not applicable to guests booked on a charter sailing. Other booking and cancellation conditions and policies may apply if the cruise was not booked through Holland America.

Due to the global pandemic, Holland America has paused global cruise operations and cancelled all Alaska Europe and Canada/New England cruises for 2020, additional departures from the port of Vancouver in 2020, as well as select Hawaii itineraries for early 2021.



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